Restaurant Operations Manager
1 month ago
Job Summary:
We are seeking a highly skilled and experienced Restaurant General Manager to lead our Shamrock Coffee team. As a Restaurant General Manager, you will be responsible for providing exceptional leadership, driving sales growth, and ensuring operational excellence in our restaurant.
Key Responsibilities:
- Lead and manage a high-performing team to deliver exceptional guest experiences and drive sales growth.
- Develop and implement strategies to improve operational efficiency, reduce costs, and increase profitability.
- Ensure compliance with Dunkin' standards, franchisee policies, and all applicable laws.
- Recruit, hire, onboard, and develop restaurant team members.
- Plan, monitor, appraise, and review employee performance.
- Coach team members to drive sales, improve profitability, and guest satisfaction.
Requirements:
- Previous leadership experience in retail, restaurant, or hospitality.
- Basic computer skills and fluency in spoken and written English.
- Basic math and financial management skills.
- College degree preferred.
Physical Demands/Working Conditions:
- Standing on feet for long periods.
- Repetitive motion including bending, stooping, and reaching.
- Lifting packages (if applicable).
- Wearing a headset (if applicable).
- Working in a small space.
About Shamrock Coffee:
Shamrock Coffee is a franchise organization that operates Dunkin' restaurants. We are committed to providing exceptional guest experiences and driving sales growth in our restaurants.
Why Join Us:
As a Restaurant General Manager at Shamrock Coffee, you will have the opportunity to lead a high-performing team, drive sales growth, and ensure operational excellence in our restaurant. You will also have the chance to develop your leadership skills, work in a fast-paced environment, and be part of a dynamic team.
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