Restaurant Operations Manager

1 month ago


Jenison, Michigan, United States Shamrock Coffee Full time
Restaurant General Manager Job Description

Job Summary:

We are seeking a highly skilled and experienced Restaurant General Manager to lead our Shamrock Coffee team. As a Restaurant General Manager, you will be responsible for providing exceptional leadership, driving sales growth, and ensuring operational excellence in our restaurant.

Key Responsibilities:

  • Lead and manage a high-performing team to deliver exceptional guest experiences and drive sales growth.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and increase profitability.
  • Ensure compliance with Dunkin' standards, franchisee policies, and all applicable laws.
  • Recruit, hire, onboard, and develop restaurant team members.
  • Plan, monitor, appraise, and review employee performance.
  • Coach team members to drive sales, improve profitability, and guest satisfaction.

Requirements:

  • Previous leadership experience in retail, restaurant, or hospitality.
  • Basic computer skills and fluency in spoken and written English.
  • Basic math and financial management skills.
  • College degree preferred.

Physical Demands/Working Conditions:

  • Standing on feet for long periods.
  • Repetitive motion including bending, stooping, and reaching.
  • Lifting packages (if applicable).
  • Wearing a headset (if applicable).
  • Working in a small space.

About Shamrock Coffee:

Shamrock Coffee is a franchise organization that operates Dunkin' restaurants. We are committed to providing exceptional guest experiences and driving sales growth in our restaurants.

Why Join Us:

As a Restaurant General Manager at Shamrock Coffee, you will have the opportunity to lead a high-performing team, drive sales growth, and ensure operational excellence in our restaurant. You will also have the chance to develop your leadership skills, work in a fast-paced environment, and be part of a dynamic team.



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