Healthcare Customer Service Representative

1 week ago


Chicago, Illinois, United States Advocate Aurora Health Full time

Position Overview:
As a vital member of our healthcare team, the Patient Services Representative plays a crucial role in delivering exceptional customer service and operational support. This position encompasses a variety of essential office tasks that contribute to the overall efficiency of our cardiology department.

Key Responsibilities:
1. Provide high-quality customer service to patients and their families, ensuring a positive experience.
2. Manage appointment scheduling, registration, and coding with accuracy and attention to detail.
3. Facilitate billing processes and maximize revenue collection by securing payments at the time of service.

Qualifications:
The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to handle multiple tasks in a fast-paced environment. Experience in healthcare or a related field is preferred.

Join Our Team:
Become a part of Advocate Aurora Health, where your contributions will make a difference in the lives of our patients.



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