Customer Service Representative

3 days ago


Chicago, Illinois, United States Seaboard Marine Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Seaboard Marine. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide guidance to customers on export requirements, rates, and regulations
  • Respond to customer inquiries and requests in a timely and efficient manner
  • Offer alternative solutions to unresolved problems
  • Make bookings and manage customer accounts
  • Collaborate with the pricing department to develop rates and quotes
  • Stay up-to-date on M/V changes, tariff regulations, and other industry developments
  • Track shipments and documentation
  • Serve as a liaison between customers and internal teams

Requirements:

  • 2 years of experience in customer service or a related field
  • High school diploma or equivalent
  • Basic to intermediate computer skills
  • Ability to communicate effectively in English
  • Strong organizational and multitasking skills
  • Ability to work with limited supervision and strong initiative

Preferred Qualifications:

  • Industry-related experience in customer service, traffic, and/or rates

Working Conditions:

This role is based in an office environment with a busy and dynamic atmosphere. The successful candidate will be required to work extended hours, weekends, and holidays as needed.

What We Offer:

Seaboard Marine offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Chicago, Illinois, United States United Service Companies Full time

    Job SummaryA Customer Service Representative is primarily responsible for maintaining the cleanliness and organization of all hotel amenities and facilities. This person must have excellent communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant interaction with...


  • Chicago, Illinois, United States Customer Labs Full time

    Join a dynamic and innovative startup that is revolutionizing the Supply Chain sector through real-time tracking and comprehensive visibility. If you are contemplating submitting an application, please ensure you review the entire description before proceeding.About the Position:Customer Labs is seeking a driven and seasoned Customer Success Manager to...


  • Chicago, Illinois, United States Qonten Full time

    Job Title: STATE FARM INSURANCE CUSTOMER SERVICE REPRESENTATIVEJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for identifying and assessing customers' insurance sales and service needs to achieve satisfaction.Key...


  • Chicago, Illinois, United States Health Care Service Corporation Full time

    About the RoleThis position is responsible for providing exceptional customer service to members and physicians through phone and written inquiries. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to resolve issues in a prompt and accurate manner.Key ResponsibilitiesRespond...


  • Chicago, Illinois, United States Compass Group, North America Full time

    Job Summary**Job Title:** Customer Service Representative**Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Compass Group, North America. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining...


  • Chicago, Illinois, United States Discover Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Discover. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Handle...


  • Chicago, Illinois, United States Bunzl Distribution USA Full time

    **Job Summary**Bunzl Distribution USA is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that all customer inquiries are addressed in a timely and...


  • Chicago, Illinois, United States Ascension Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ascension. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...


  • Chicago, Illinois, United States Lineage Logistics Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Lineage Logistics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • Chicago, Illinois, United States Onin Staffing Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Onin Staffing. As a Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional customer service and support.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via phone, email,...


  • Chicago, Illinois, United States Insurance Navy Inc Full time

    About Insurance Navy IncInsurance Navy Inc is a leading provider of non-standard auto insurance sales and services. With a strong presence in 5 states and 27 locations, we strive to become the leading auto insurance broker in each state we operate in.About the PositionWe are seeking highly motivated and customer-focused representatives to join our expanding...


  • Chicago, Illinois, United States Lineage Logistics Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Lineage Logistics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • Chicago, Illinois, United States Eligo Energy, LLC Full time

    Job DescriptionEligo Energy, LLC is seeking a highly motivated and customer-focused individual to join our dynamic call center team as a Customer Service Representative.We offer a competitive hourly compensation package with bonus potential, making this an excellent opportunity for energetic and self-motivated individuals to make a meaningful impact in...


  • Chicago, Illinois, United States The Fresh Market Full time

    About The Fresh MarketWe are a specialty food retailer dedicated to providing our guests with an exceptional shopping experience. Our mission is to make everyday eating extraordinary, and we are seeking a talented individual to join our team as a Customer Service Representative.Job SummaryWe are looking for a highly motivated and customer-focused individual...


  • Chicago, Illinois, United States Pilot Freight Service Full time

    Customer Support Operations SpecialistJob Category: Stations-Central Requisition Number: CUSTO03902Job OverviewPilot Freight Services is seeking a dedicated full-time Customer Support Operations Specialist to join our team. This role is pivotal in ensuring effective communication with clients, suppliers, and internal personnel.Key Responsibilities:Manage all...


  • Chicago, Illinois, United States Elvia Solis - State Farm Agent Full time

    Job DescriptionElvia Solis - State Farm Agent is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in building strong relationships with customers, addressing inquiries, and assisting with insurance policies.Key Responsibilities:Customer Support: Deliver...


  • Chicago, Illinois, United States Independence Corrugated Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Independence Corrugated. As an Account Representative, you will play a critical role in ensuring seamless customer interactions and driving business growth.Key ResponsibilitiesCustomer Order Management: Receive and process customer orders,...


  • Chicago, Illinois, United States Restore Hyper Wellness Full time

    Position OverviewRole of a Customer Service RepresentativeRestore is on the lookout for a dedicated Customer Service Representative to enhance our vibrant team. If you excel in a dynamic setting and are passionate about health and wellness, we would love to hear from you.In this role, you will be instrumental in fostering and upholding the Restore ethos. We...


  • Chicago, Illinois, United States LAKESHORE SPORT & FITNESS GROUP Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Team Member at Lakeshore Sport & Fitness Group. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members and guests, ensuring a positive and welcoming experience at our facilities.Key...


  • Chicago, Illinois, United States Restore Hyper Wellness Full time

    Position OverviewRole of a Customer Service RepresentativeRestore is on the lookout for a dedicated Customer Service Representative to enhance our vibrant team. If you excel in a dynamic setting and have a keen interest in health and wellness, we are eager to connect with you.In this role, you will be instrumental in fostering and upholding the Restore...