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E-Commerce Sales Consultant

2 months ago

Austin Texas, United States RideNow Powersports Full time
RideNow Powersports Austin, a part of RumbleOn, is on the lookout for a dynamic and enthusiastic E-Commerce Sales Consultant to enhance customer experiences, convert inquiries into sales, and foster customer loyalty.

If you possess excellent listening skills, are adept at phone communication, and have experience managing online sales inquiries, we would love to hear from you. A genuine passion for motorcycles and powersports could make you an ideal candidate for our team.

Key Responsibilities:
  • Handle incoming phone calls and online inquiries regarding powersports vehicles.
  • Schedule sales appointments and conduct follow-ups with all potential customers.
  • Respond to inquiries with professionalism, courtesy, and accuracy, ensuring all questions are addressed appropriately.
  • Communicate with customers using their preferred methods (phone, email, text) while demonstrating exceptional writing skills.
  • Maintain customer relationships through regular follow-ups with unsold prospects and ongoing communication with existing customers.
  • Stay informed about incoming inventory and utilize software to efficiently locate vehicles.
  • Ensure accurate data entry by maintaining comprehensive customer records and interactions in the CRM system.
  • Perform additional job-related tasks as required.

Qualifications:
  • At least 1 year of experience in a high-volume call center environment.
  • A minimum of 1 year of experience managing e-commerce sales inquiries.
  • Previous experience in automotive or powersports internet sales is highly desirable.
  • Familiarity with CRM systems such as Eleads is preferred.
  • Exceptional verbal and written communication skills, particularly in email correspondence.
  • Outgoing and energetic personality.
  • Professional and friendly demeanor.
  • Strong persistence in following up with customers.
  • Proficient computer skills and organizational abilities to manage leads effectively.
  • Interest and knowledge in powersports vehicles.

Benefits:
  • A relaxed and enjoyable work environment with a supportive team.
  • Comprehensive healthcare, dental, and vision insurance.
  • Life and disability insurance coverage.
  • Generous vacation and paid time off policies.
  • Employee discounts on purchases.
  • A dedicated leadership team that values and supports employees.
  • Opportunities for professional growth and advancement.
  • Competitive hourly wage plus commission structure, providing unlimited earning potential.

*Candidates must successfully complete pre-employment testing, including background checks and drug testing, to qualify for employment.*