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Customer Service Ambassador

2 months ago

Humble, Texas, United States Indigo Books & Music Full time

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative - Operations. As a key member of our retail operations team, you will play a vital role in ensuring the smooth day-to-day operations of our store.

**Key Responsibilities**

  • Support the daily operations of the store, including conducting inventory cycle counts, replenishing stock, managing product returns, and receiving and processing incoming store merchandise.
  • Use merchandising standards to create a visually appealing and stimulating store environment.
  • Provide exceptional customer service and add joy to our customers' lives.
  • Work collaboratively with the store team to achieve sales goals and maintain a high level of customer satisfaction.

**Requirements**

  • Passionate and enthusiastic about delivering exceptional customer experiences.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, evenings, and weekends.

**What We Offer**

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive hourly rate and benefits package.