Application Administrator, Bruin Learn Center of Excellence
2 weeks ago
The Application Administrator, Bruin Learn Center of Excellence will be responsible for the day-to-day management, maintenance, and support of Bruin Learn CoE products/applications, ensuring optimal performance, availability, and security. This individual will support environment configurations for Bruin Learn CoE applications/products and install, enable and/or upgrade new vendor releases and other software needed to support the application platform(s). This role will also assist in the resolution of Tier 3 operational support issues, playing a critical role in ensuring the smooth operation of UCLA's technology offerings, directly impacting the success and efficiency of the university.
Key Responsibilities- Manage and maintain Bruin Learn CoE products/applications, ensuring optimal performance, availability, and security.
- Support environment configurations for Bruin Learn CoE applications/products.
- Install, enable and/or upgrade new vendor releases and other software needed to support the application platform(s).
- Assist in the resolution of Tier 3 operational support issues.
- Three years Experience working in one or more of the following fields: application administration, database administration, data services, or related field.
- Thorough experience with identification and use of code libraries and open-source forums.
- Thorough experience with common programming tools.
- Five or more years Experience working in one or more of the following fields: application administration, database administration, data services.
- Experience in complex higher education environments, serving academic and administrative functions of a large public university.
- Skills associated with software design, modification, implementation and deployment, including object-oriented programming concepts.
- Demonstrated ability to understand functional needs and how systems can support those needs.
- Demonstrated ability to develop conversion and system implementation plans.
- Demonstrated software repository skills.
- Demonstrated testing and test planning skills.
- Familiarity with one or more of the following tools: Learning Management Systems, API's, LTI's, etc.
- Strong written and verbal communication skills and is able to communicate technical information and ideas to a diverse community of colleagues and stakeholders.
- Able to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers.
- Strong organizational skills and is able to balance competing priorities and support concurrent projects.
- Strong demonstrated problem-solving skills; scopes solutions based on knowledge of available resources and timelines.
- Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging.
- Thinks creatively and proposes innovative ideas, including the incorporation of new technologies or processes.
- Bachelor's Degree Information technology, computer science, public administration, business administration, or a related field, or equivalent combination of experience.
- Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
- Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
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