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Community Services Case Coordinator

2 months ago

Hiawatha, Kansas, United States Kanza Mental Health Full time
Job Overview

POSITION TITLE: Case Manager - Community Based Services

REPORTS TO: Community Based Services Supervisor

DIRECT REPORTS: None

FLSA STATUS: Non-exempt; regular full-time; employment-at-will position.

SCHEDULE: The work schedule typically aligns with a full-time Monday-Friday 40-hour-per-week framework within the operational hours of the Center.

ROLE PURPOSE: The CBS (Community Based Services) Case Manager is tasked with delivering comprehensive, face-to-face case management services to youth in their homes, schools, or community environments. This role involves collaboration with a multidisciplinary team to promote the mental health and overall well-being of youth clients, ensuring they receive the necessary services and resources to enhance their quality of life. Responsibilities include planning, coordination, monitoring, and advocacy to help clients meet their treatment objectives.

KEY RESPONSIBILITIES:

  1. Deliver direct services in clients' homes, educational institutions, and community settings.
  2. Craft and execute personalized service plans in partnership with clients and their families.
  3. Advocate for clients' needs, facilitating access to community resources and services.
  4. Connect clients to crisis intervention services and assist in safety planning with the crisis team as required.
  5. Support clients in developing and enhancing essential life skills, social skills, and coping mechanisms.
  6. Collaborate closely with community partners, healthcare professionals, and educators.
  7. Engage in treatment team meetings to review client progress and modify service plans as necessary.
  8. Coordinate with other internal and external service providers to ensure holistic care.
  9. Maintain professional relationships with all partners and agencies involved in clients' care.
  10. Accurately and promptly complete all required client service documentation.
  11. Uphold client confidentiality and adhere to all ethical and legal standards.
  12. Document all services rendered, including client interactions, referrals, and follow-up actions.
  13. Participate in all mandated training sessions and professional development activities.
  14. Stay updated on best practices and advancements in mental health and substance use disorder treatment.

REQUIRED QUALIFICATIONS:

  1. Bachelor's degree in human services preferred or equivalent significant relevant experience in the human services field.
  2. Must be at least 21 years of age; proficient in English; able to pass pre-employment background and drug screening; must complete case management and crisis training as mandated.
  3. Experience with individuals facing Serious Mental Illness (SMI), Serious Emotional Disturbance (SED), or Substance Use Disorders (SUD) is preferred.
  4. Strong organizational and time management abilities.
  5. Excellent verbal and written communication skills.
  6. Ability to work independently and collaboratively within a team.
  7. Proficient in using computers and electronic health record systems.
  8. Must maintain professional boundaries and confidentiality.
  9. Individuals must be capable of safely operating a company vehicle, possess a valid driver's license, and maintain an acceptable driving record.

PHYSICAL REQUIREMENTS:

  1. Ability to remain stationary, either standing or sitting, for extended periods.
  2. Frequent movement between various worksites to accomplish tasks.
  3. Ability to adjust or move objects weighing up to 10 pounds in any direction.
  4. Repetitive motions that may involve the wrists, hands, or fingers.
  5. Effective communication with others to exchange information.
  6. Ability to withstand outdoor elements such as temperature variations and wind.
  7. This position necessitates the use of a company vehicle.

WORK ENVIRONMENT: The work environment includes typical office settings, school classrooms, or home environments. While on location, work is primarily conducted indoors with standard room temperatures, lighting, and office equipment. This role requires travel to various worksites, including other offices and residences.

CONFIDENTIALITY: All employees are expected to uphold the highest level of confidentiality and adhere to ethical standards by demonstrating exemplary conduct.

SALARY RANGE: Salary commensurate with experience and organizational salary structure.

PRIMARY LOCATION: Community Services Building