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Patient Services Coordinator

2 months ago

SaintBrieuc, Bretagne, United States US Fertility Full time
Job Title: Patient Services Representative

At US Fertility, we're seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our patient care team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, providers, and staff.

Key Responsibilities:
  • Patient Account Management: Maintain accurate and up-to-date patient records, including financial and insurance information.
  • Scheduling and Coordination: Schedule appointments, optimize patient flow, and ensure timely communication with patients and providers.
  • Customer Service: Provide exceptional customer service, addressing patient concerns and resolving issues in a timely and professional manner.
  • Benefits and Financial Options: Educate patients on their benefits, coverage, and financial options, ensuring they understand their responsibilities and obligations.
  • Communication and Collaboration: Collaborate with patients, providers, and staff to ensure seamless communication and coordination of patient care.
Requirements:
  • Experience: Minimum 2 years of applicable work experience in a medical or healthcare setting.
  • Education: High School diploma required.
  • Skills: Extensive knowledge of insurance, benefits, medical terminology, and medical billing; strong communication and interpersonal skills; ability to work independently and as part of a team.
What We Offer:
  • Competitive Compensation: Competitive pay and bonus structure.
  • Comprehensive Training: Ongoing training and development opportunities to enhance your skills and knowledge.
  • Meaningful Work: The opportunity to make a meaningful impact in the lives of our patients and contribute to the growth and success of our organization.

We're committed to fostering a culture of empathy, patient focus, integrity, commitment, and compassion (EPICC). If you're a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.