Patient Access Associate

5 days ago


SaintBrieuc, Bretagne, United States 24 Seven Talent Full time

Job Summary:

We are seeking a skilled Patient Access Specialist to join our team at a leading Virginia-based medical campus. As a Patient Access Associate, you will be responsible for demonstrating accountability, accuracy, and effective communication skills relative to departmental goals.

Key Responsibilities:

  • Work independently to complete assignments without close supervision.
  • Improve inefficiencies and minimize repetitive errors by changing/improving workflow processes.
  • Select an appropriate method of communication for audiences and adjust communication style when needed.
  • Explain insurance benefits and patient liability by using appropriate communication methods/styles.
  • Apply knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.
  • Coordinate with other departments to assist or transport patients/visitors requiring special attention/support.
  • Interview patients to secure and document required medical, financial, demographic, and insurance information.
  • Educate and assist patients with the completion/submission of applications for alternative sources of payment for healthcare services.
  • Report safety hazards/violations and take appropriate action to protect the environment and guests until help arrives – if necessary.
  • Communicate scheduling changes to patients, staff, physicians, and patient representatives in a timely and professional manner.

Requirements:

  • 9+ month contract with likely extension/conversion.
  • Fully Onsite in Falls Church, VA.
  • MUST BE ABLE TO WORK WEEKENDS (Weekend Expectation: Every Other Weekend / Holiday Expectation: Rotation of Holiday Assignment).


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