Bilingual Patient Advocate

5 days ago


SaintBrieuc, Bretagne, United States Elevate Patient Financial Solutions Full time
Job Summary

The Bilingual Patient Advocate will serve as a liaison between uninsured hospital patients and government agencies to connect them with programs that cover their medical expenses.

Key Responsibilities
  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistance
  • Complete applications and follow through until approved
  • Document cases accurately and timely in company and hospital systems
  • Provide exceptional customer service and maintain a structured and timely contact with applicants and government agencies
  • Assist applicants with gathering reports or records, meeting appointment dates, and arranging transportation as needed
  • Inform clients of approvals and denials of coverage in a timely manner
  • Participate in ongoing trainings to stay up-to-date on changing rules and regulations
Requirements
  • High School Diploma or GED preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with changing processes, computer systems, and government programs
  • Professional experience working with state and federal programs
  • Exemplary critical thinking skills
  • Ability to multitask and function in a fast-paced environment
  • Fluency in English and Spanish
Benefits
  • Medical, Dental, and Vision Insurance
  • 401K with 100% match for the first 3% and 50% match for the next 2%
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program


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