Restaurant Operations Manager

5 days ago


Milwaukee, Wisconsin, United States McAlister's Full time
Job Description

Job Title: Restaurant General Manager

Job Summary:

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at McAlister's Deli. As a Restaurant General Manager, you will be responsible for the overall success of our restaurant, including managing daily operations, supervising staff, and ensuring exceptional customer service.

Key Responsibilities:

  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing inventory, controlling costs, and maintaining high standards of quality and cleanliness.
  • Staff Management: Supervise and train staff to ensure they are providing excellent customer service and meeting sales and profit objectives.
  • Customer Service: Ensure that all customers receive a positive and memorable dining experience, responding promptly to customer complaints and concerns.
  • Financial Management: Manage the restaurant's financial performance, including controlling costs, managing inventory, and maintaining accurate records.
  • Marketing and Promotion: Develop and implement marketing and promotional strategies to drive sales and increase customer loyalty.
  • Compliance and Risk Management: Ensure that the restaurant is in compliance with all relevant laws and regulations, and that all risk management procedures are in place.

Requirements:

  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: Minimum of 2 years of experience as a Restaurant General Manager or in a similar role.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.

Working Conditions:

The Restaurant General Manager will work in a fast-paced restaurant environment, with frequent exposure to noise, heat, and other physical demands. The position requires the ability to stand for long periods, lift up to 35 pounds, and travel occasionally.



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