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Resident Intake Coordinator

2 months ago

New York, New York, United States Services for the UnderServed Full time

Position Summary

  • ROLE SCOPE:
  • The Resident Intake Coordinator plays a crucial role in managing and overseeing all processes related to the intake of potential residents, as well as addressing inquiries related to the Single Point of Access (SPA).
  • KEY RESPONSIBILITIES:
  • Organize and maintain documents and reference materials efficiently
  • Oversee, evaluate, and respond to incoming communications
  • Welcome and assist incoming visitors
  • Collaborate with internal personnel across various levels
  • Engage with external clients effectively
  • Ensure timely, precise, and clear documentation in line with established policies and procedures
  • Address unforeseen circumstances by responding adeptly to challenges, deadlines, and emergencies
  • Perform additional tasks as assigned by the Program Director

Qualifications

PREFERRED SKILLS & EXPERIENCE

  • A Bachelor's degree in Human Services or a related discipline is preferred
  • Experience:
  • CASAC-T certification is required; CASAC certification is preferred
  • Bilingual proficiency in English and Spanish is preferred
  • Proficient in computer applications, including word processing and spreadsheet software
  • Strong verbal and written communication abilities
  • A valid New York State Driver's License is advantageous, though not mandatory

Company Overview

Become part of a dedicated team that prioritizes the well-being of individuals. We are committed to nurturing a workplace culture grounded in our core values: respect, integrity, support, the enhancement of individual potential, and ongoing quality improvement. Services for the UnderServed is devoted to ensuring access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, services, programs, and activities, including the allowance of service animals.

Benefits Overview: We provide competitive compensation along with a comprehensive benefits package that includes Medical/Dental/Prescription/Vision/Life Insurance, 403(b) retirement plan, Credit Union membership, Flexible Spending Accounts, Short-and-Long-Term Disability, Transportation Plan, and generous Paid Time Off and Holidays.