Clinical Support Technician

4 weeks ago

Raleigh, North Carolina, United States UNC Health Care Full time

Become part of a dynamic organization with a mission to improve the health and well-being of diverse communities.


Job Summary:

As a Clinical Support Technician, you will assist professional caregivers in delivering patient care, transporting patients and equipment, and maintaining patient rooms. You will also perform a range of clerical, transcription, and maintenance tasks for the patient care unit desk area.


Key Responsibilities:

  • Assist physicians and healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
  • Critically review patient care documentation, noting any significant changes in the patient's condition and reporting to a registered nurse or physician.
  • Provide various clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
  • Perform routine quality assurance audits, safety checks, and inventory of supplies. Provide administrative and clerical support, including PI audits and data entry.
  • Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
  • Provide direct personal care to patients, as outlined in the plan of care, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
  • Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distribute patient education materials at the request of patients and/or healthcare providers.

Requirements:

  • High School diploma or GED
  • Listed as Nurse Aide I Registry with the North Carolina Department of Health and Human Services
  • Basic Life Support (BLS) for Healthcare Provider certification
  • One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training, and experience

Work Environment:

  • Full-time position
  • 36 hours per week
  • $24.63 per hour (hiring range)
  • Exempt from overtime

UNC Health Care:

This position is employed by UNC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System.

This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

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