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Technology Specialist
2 months ago
At Kimberly-Clark, we're committed to driving innovation, growth, and impact. As a Technology Specialist, you'll play a critical role in supporting the day-to-day operations of our manufacturing location's PCs, servers, and networking equipment. You'll work closely with our ITS Infrastructure Coordination and Delivery Managers Team to ensure seamless IT operations and contribute to large IT projects.
Key Responsibilities:- Support network equipment installation and maintenance with guidance from the Network Operations team.
- Coordinate or perform server installation, IOS upgrades, critical patching, and maintenance with assistance from the Server Team.
- Provide end-to-end PC support, including ordering, imaging, troubleshooting, and maintaining accurate inventory management through Service-Now.
- Manage multi-function device and printer fleet, procuring and providing basic support, and escalating issues to the printer vendor.
- Install and support UC equipment with assistance from the UC Operations team.
- Assist with new equipment requests and some configuration.
- Document and coordinate IT hardware surplus equipment process for inventory purposes and asset disposal.
- College-associated degree or 5 years of relevant experience with demonstrated skills or 7 years of applied experience with demonstrated skill.
- Troubleshooting and solving basic computer issues, familiar with Windows XP/7/10/11, Windows 2003/2008/2012 Server, SQL Server 2003/2008/2012/2016/2019, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, Office 365, SharePoint, smartphones, and tablet (IOS, Android).
- Ticketing system management for Incident and Request tracking (i.e., Service Now).
Kimberly-Clark is a leading global consumer goods company with a portfolio of iconic brands, including Huggies, Kleenex, Cottonelle, Scott, Kotex, Poise, Depend, and Kimberly-Clark Professional. We're committed to sustainability, inclusion, wellbeing, and career development, and we're always looking for talented professionals like you to join our team.
We offer a performance culture fueled by authentic caring, where you'll have the opportunity to work on exciting projects, collaborate with talented colleagues, and make a real impact on our business. If you're passionate about technology and want to be part of a company that's leading the way in innovation and growth, we encourage you to apply for this exciting opportunity.
