Reception Specialist

1 month ago


Rochester, Minnesota, United States Mn Adult &Teen Challenge Full time

About Us: Minnesota Adult & Teen Challenge is a prominent organization dedicated to providing treatment programs for individuals facing addiction challenges. We are looking for an enthusiastic individual to join our team as a Front Desk Receptionist.

Our mission is to support teens and adults in overcoming chemical dependencies and other life-controlling issues by addressing their physical, emotional, and spiritual needs. Working with us means being part of a meaningful mission that transforms lives and brings hope to families.

Position Overview: As the Front Desk Receptionist, you will be the first point of contact for visitors and callers, ensuring a welcoming and professional environment.

Key Responsibilities:

  • Manage the opening and closing of the front desk during business hours, Monday through Friday.
  • Handle all incoming calls and voicemails, directing them appropriately.
  • Welcome visitors with professionalism and courtesy.
  • Maintain a log of visitors, notifying relevant personnel of their arrival.
  • Distribute daily incoming mail efficiently.
  • Provide administrative support, including data entry, document preparation, filing, and copying, as authorized by the Admissions Director.
  • Keep the reception area organized and ensure all documents are current.
  • Safeguard client information by maintaining confidentiality and secure filing practices.
  • Monitor office supply inventory and inform supervisors when restocking is necessary.
  • Prepare intake materials for short-term clients.
  • Manage incoming donations appropriately.
  • Perform additional tasks as assigned by supervisors or management.
Supervision:
No personnel will be supervised in this role.

Qualifications:
To excel in this position, candidates should possess the following skills and attributes:
  • Must be at least 21 years old.
  • Strong interpersonal skills to connect with individuals facing life challenges.
  • Proficient in word processing and computer applications.
  • Excellent written and verbal communication abilities.
  • Highly organized with attention to detail.
  • Maintain professionalism in conduct and appearance.
  • Able to manage multiple tasks under pressure.
  • Demonstrate commitment to the organization’s mission and values.
  • Possess a valid driver's license with a clean driving record.
  • Successfully pass a background check.


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