Reception Specialist
1 month ago
About Us: Minnesota Adult & Teen Challenge is a prominent organization dedicated to providing treatment programs for individuals facing addiction challenges. We are looking for an enthusiastic individual to join our team as a Front Desk Receptionist.
Our mission is to support teens and adults in overcoming chemical dependencies and other life-controlling issues by addressing their physical, emotional, and spiritual needs. Working with us means being part of a meaningful mission that transforms lives and brings hope to families.
Position Overview: As the Front Desk Receptionist, you will be the first point of contact for visitors and callers, ensuring a welcoming and professional environment.
Key Responsibilities:
- Manage the opening and closing of the front desk during business hours, Monday through Friday.
- Handle all incoming calls and voicemails, directing them appropriately.
- Welcome visitors with professionalism and courtesy.
- Maintain a log of visitors, notifying relevant personnel of their arrival.
- Distribute daily incoming mail efficiently.
- Provide administrative support, including data entry, document preparation, filing, and copying, as authorized by the Admissions Director.
- Keep the reception area organized and ensure all documents are current.
- Safeguard client information by maintaining confidentiality and secure filing practices.
- Monitor office supply inventory and inform supervisors when restocking is necessary.
- Prepare intake materials for short-term clients.
- Manage incoming donations appropriately.
- Perform additional tasks as assigned by supervisors or management.
No personnel will be supervised in this role.
Qualifications:
To excel in this position, candidates should possess the following skills and attributes:
- Must be at least 21 years old.
- Strong interpersonal skills to connect with individuals facing life challenges.
- Proficient in word processing and computer applications.
- Excellent written and verbal communication abilities.
- Highly organized with attention to detail.
- Maintain professionalism in conduct and appearance.
- Able to manage multiple tasks under pressure.
- Demonstrate commitment to the organization’s mission and values.
- Possess a valid driver's license with a clean driving record.
- Successfully pass a background check.
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