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Reception Specialist

2 months ago

Rochester, New York, United States Davidson Hospitality Full time

Become a vital part of our team as a Guest Services Representative, where your role is essential in delivering outstanding experiences for our guests.

Key Responsibilities:

  • Warmly greet and welcome all guests with a positive demeanor
  • Efficiently manage the check-in and check-out processes
  • Provide detailed information regarding hotel amenities and nearby attractions
  • Address guest inquiries and resolve any concerns in a courteous manner
  • Ensure the front desk area is clean and well-organized
  • Support with various administrative duties as needed

Required Qualifications:

  • High school diploma or equivalent educational background
  • Experience with cash handling is essential
  • Outstanding communication abilities
  • Proficient computer skills
  • Flexibility to work various shifts
  • Strong analytical and problem-solving capabilities
  • Previous experience in customer service is advantageous

Employee Benefits:

Davidson Hospitality Group provides a comprehensive benefits package that includes medical, dental, and vision coverage, along with 24/7 telehealth services, among other perks.

Being part of Davidson means engaging in a unique work environment that blends career development with a transformative approach to hospitality.