Network Support Specialist

2 days ago


Lititz, Pennsylvania, United States Clair Global Full time
Network Support Engineer

Clair Global is seeking a highly skilled Network Support Engineer to join our team. As a Network Support Engineer, you will be responsible for configuring, deploying, maintaining, documenting, and supporting our temporary events and touring networks.

Key Responsibilities:
  • Interfacing and communicating with production departments across multiple multimedia networking protocols to deliver exceptional experiences to audiences.
  • Documenting detailed and highly technical processes and deployments effectively and clearly.
  • Writing after-action reports and debriefs of events to highlight strengths and weaknesses in overall event networks.
  • Working alongside and leading teams of Engineers, Technicians, and Project Managers on-site at event locations.
  • Integrating, configuring, and maintaining critical, large-scale wired and wireless networks and infrastructure for numerous high-profile events throughout the year.
  • Real-time troubleshooting and diagnosis of critical network infrastructure and ability to maintain composure under high stress, high-pressure situations.
Requirements:
  • Secondary Education in Electrical Engineering, Computer Networking, Information Sciences & Technology, Computer & Network Systems Administration, or related field.
  • One or more certifications including CompTIA Network+, CCNA, CCNP, CCIE, VCP-NV, Azure, AWS, Security+.
  • 5+ years of experience with deployment, configuration, implementation, upgrading, administration, and troubleshooting of wireless controllers, routers, switches, access points, Point-to-point/multipoint wireless, SD-WAN, VoIP technologies/equipment, and Cisco-based routing and switching platforms in an enterprise environment.
  • Understanding of basic network protocols and concepts such as VLANs, VRFs, DHCP, DNS, spanning tree, and link aggregation.
  • 2+ years of experience in Linux server administration, API interaction, and/or scripting languages, such as Python.
  • Knowledge of real-time audio/video protocols (Dante, AES67, ArtNet, sACN, NDI) a plus.
  • Ability to travel internationally.
About Clair Global:

Clair Global is a fast-paced and rapidly growing entertainment technology company known for boldly advancing technology-driven experiences. Specializing in live production services, integrated technology installations, and professional product innovations and manufacturing, Clair Global serves a wide range of vertical markets worldwide, including concert touring, festivals, corporate events, sports venues, performance spaces, and houses of worship.



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