Desktop Support Specialist

7 days ago


Lititz, Pennsylvania, United States Merge IT LLC Full time
Job Title: Desktop Support Specialist

We are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a key member of our IT team, you will be responsible for providing technical support and expertise to our clients in the PA area.

Job Summary:

The successful candidate will have a strong background in desktop support, with experience in troubleshooting and resolving complex technical issues. You will work closely with our clients to understand their technical needs and provide solutions that meet their requirements.

Key Responsibilities:
  • Provide technical support and expertise to clients in the PA area
  • Troubleshoot and resolve complex technical issues related to desktop systems, software, and hardware
  • Work closely with clients to understand their technical needs and provide solutions that meet their requirements
  • Collaborate with our IT team to ensure seamless delivery of technical support services
  • Stay up-to-date with the latest technologies and trends in desktop support
Requirements:
  • 2+ years of experience in desktop support
  • Advanced knowledge of Windows desktop operating systems
  • Intermediate knowledge of Mac OS (Laptops, iPad, iPhone)
  • Intermediate knowledge of Audio Video equipment for meeting support
  • Ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software
  • Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks
Why Choose Merge IT LLC?

We are a team of talented and ambitious professionals who drive growth by identifying and delivering top-quality IT talent for our Fortune 100, enterprise-level clients. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a motivated and experienced Desktop Support Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity.



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