Sales Team Supervisor
2 months ago
Position Summary: The Sales Team Supervisor collaborates closely with the Sales Manager, focusing on enhancing the performance of the sales team while fostering individual growth among team members. This role involves strategizing with team members to effectively close sales, navigate challenges, and resolve conflicts with both colleagues and clients.
Key Responsibilities:
- Overseeing and mentoring the sales team to ensure optimal performance.
- Maintaining a clean and organized retail environment.
- Establishing and nurturing positive relationships with clients.
- Identifying sales opportunities and developing strategies to boost revenue.
- Participating in regular sales meetings and training sessions to monitor the development of each sales team member.
- Ensuring the store is well-stocked with the company's product offerings.
- Assuming the responsibilities of the Sales Manager during their absence or in emergencies.
- Tracking sales incentives and ensuring the team is informed about available rewards.
- Understanding service department processes to promote collaboration between sales and service teams.
- Training sales professionals on service systems and ensuring they provide excellent service to all clients.
- Gaining proficiency in POS systems and ensuring the sales team is well-versed in their operation.
Preferred Qualifications:
- Strong knowledge of sales management principles.
- Exceptional communication skills.
- Confidence in training and mentoring others.
- Demonstrated leadership capabilities.
- Excellent organizational skills.
Required Qualifications:
- Availability to work retail hours, including evenings, weekends, and holidays.
- Experience in luxury retail, hospitality, or fine jewelry sales.
- Flexibility to adapt to various tasks based on daily business needs.
- Authorization to work in the United States.
- Ability to operate company POS systems effectively.
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