Epic Application Analyst I

1 month ago


Montpelier, Vermont, United States Baylor Scott & White Health Full time
Job Summary

We are seeking a highly skilled Epic Application Analyst I to join our team at Baylor Scott & White Health. As a key member of our Patient Access team, you will be responsible for configuring and providing fundamental functional and technical support to clinic partners related to EPIC Cadence provider template design and builds.

Key Responsibilities
  • Collaborate with clinic partners to design, create, and build scheduling templates in the EPIC Cadence system.
  • Provide consulting services to internal stakeholders regarding template build best practices.
  • Identify access barriers related to templates and recommend improved design options to clinic partners.
  • Fulfill clinic partner template management requests with a high degree of customer service and attention to detail.
  • Provide EPIC Cadence application support as relates to template management, implement system updates and changes, and communicate those changes to clinic partners.
  • Solve problems by studying Patient Access issues/requirements, examining workflows and synthesizing key messages.
  • Serve as a liaison between clinic end users and the Patient Access team specifically related to provider template management.
Requirements
  • Ability to work well independently and in team environments.
  • Familiarity with Patient Access concepts and strategies.
  • Ability to manage multiple projects or tasks simultaneously to meet team objectives and deadlines.
  • Proficient with word processing, spreadsheet, and email software applications.
  • Demonstrated customer-oriented service excellence principles.
  • Self-motivated person who can identify and resolve issues, and advance personal knowledge.
  • Ability to execute complex tasks through organization and details motivated approach.
  • Demonstrated excellent mutual communication skills, among facility customers and team members.
  • A quick learner of software and information technology, and motivated to learn new applications.
  • Epic Cadence application knowledge to build, test, support and train preferred.
  • Functional knowledge of the associated application preferred.
  • Working knowledge of Scott and White workflows with an understanding of the inputs/outputs from an end user and patient perspective preferred.
Benefits
  • Our competitive benefits package includes the following:
  • Immediate eligibility for health and welfare benefits.
  • 401(k) savings plan with dollar-for-dollar match up to 5%.
  • Tuition Reimbursement.
  • PTO accrual beginning Day 1.
Qualifications
  • EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification.
  • EXPERIENCE - Less than 1 Year of Experience.
  • CERTIFICATION/LICENSE/REGISTRATION - Epic Cadence Certification (Must obtain within 120 day of hire).

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