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Financial Services Representative

2 months ago


Decatur, Illinois, United States Hickory Point Bank & Trust Full time
About the Role

Hickory Point Bank & Trust is seeking a skilled Relationship Banker to join our team. As a Relationship Banker, you will play a critical role in building and maintaining strong relationships with our clients, providing them with personalized financial solutions to help them achieve their goals.

Key Responsibilities
  • Client Acquisition and Retention: Acquire and deepen customer relationships through active market profiling and needs-based questioning to identify deposit, credit, and investment solutions.
  • Proactive Sales and Service: Drive proactive sales conversations through internal and outbound interactions, and educate customers on alternative channels that provide value.
  • Partnerships and Referrals: Develop strong partnerships with Ag Services, Financial Advisors, Mortgage Advisors, and Commercial and Treasury Management colleagues to focus on deepening the relationship of current clients.
  • Customer Loyalty: Create customer loyalty by building relationships, understanding our customers, and providing personalized solutions that best meet their needs.
  • Banking Center Operations: Serve as the primary new account and consumer lender for the banking center, and assist customers with servicing their relationships, from transactions to complex service needs.
Requirements
  • Education: High School Diploma or GED equivalent
  • Skills: Excellent customer service and communications skills, including oral and written skills; previous banking experience a plus
  • Personality: Outgoing and enthusiastic personality, ability to handle money comfortably, accuracy and attention to detail, proven sales skills and desire to meet sales goals
  • Technical Skills: Knowledge of window-based programs and computer keyboard, strong communication skills
About Hickory Point Bank & Trust

Hickory Point Bank & Trust is a financial institution dedicated to providing exceptional customer service and personalized financial solutions to our clients. We are committed to building strong relationships with our customers and our community.