Patient Service Representative
3 weeks ago
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at VitalSkin Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient experience, processing prior authorizations, scheduling appointments, and completing on-demand eligibility checking.
Key Responsibilities- Provide superior patient experience and customer service
- Process prior authorizations and schedule appointments
- Complete on-demand eligibility checking and verify appointment information
- Register and create records for new patients, assist with necessary forms and consents
- Obtain and verify current insurance information and financial data
- Request and record co-payments, co-insurance, self-pay, product sales, and previous balances
- Update patient demographic data in practice management system
- Schedule and re-schedule return appointments according to scheduling guidelines
- Maintain continuity in communication with supervisor regarding expected calls, pages, and patient service-related problems
- High school graduate
- 2+ years customer service experience
- Well-developed written and oral communication skills
- Demonstrates understanding of customer service principles
- Working knowledge of computer applications: word processing, medical office management, and spreadsheet
- Ability to accurately record and transmit detailed information
- Ability to exercise good judgment in evaluating situations and making decisions
- Ability to use tact and sensitivity in personal transactions
- Previous experience in operation of office systems, including personal computer, printers, copiers, fax, postage machine, and telephone systems
- 2+ years' experience in a medical office or other healthcare setting
- Familiarity with third-party payer systems: Medicare, Medicaid, and commercial
VitalSkin Dermatology offers a competitive salary, on-the-job introductory level training, and direct hands-on experience with patients. Our benefits include healthcare (medical, dental, and vision), 401K retirement, voluntary insurance, and paid time off (holidays, sick time, and vacation).
-
Patient Service Representative
3 weeks ago
Decatur, Illinois, United States VitalSkin Dermatology Full timeJob Title: Patient Service RepresentativeJob Summary:VitalSkin Dermatology is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient experience, processing prior authorizations, scheduling patient appointments, and completing...
-
Patient Service Representative
1 month ago
Decatur, Illinois, United States VitalSkin Dermatology Full timeJob Title: Patient Service RepresentativeJob Summary:VitalSkin Dermatology is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient experience, processing prior authorizations, scheduling patient appointments, and completing...
-
Patient Service Representative
4 weeks ago
Decatur, Illinois, United States VitalSkin Dermatology Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at VitalSkin Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient experience, processing prior authorizations, scheduling patient appointments, and completing on-demand eligibility...
-
Clinical Service Representative
1 month ago
Decatur, Illinois, United States WellStreet Urgent Care Full timeJoin Our Team at WellStreet Urgent CareWe are seeking a highly skilled and compassionate Clinical Service Representative to join our team at WellStreet Urgent Care. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced urgent care environment.Key Responsibilities:Prepare patients...
-
Customer Service Representative
3 weeks ago
Decatur, Illinois, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeCompany DescriptionJob DescriptionTitle: Customer Service RepresentativeDuties & Responsibilities:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering phone calls,...
-
Customer Service Representative
3 weeks ago
Decatur, Illinois, United States ATC Income Tax Full timeJob Title: Customer Service Phone RepresentativeATC Income Tax is seeking a Customer Service Phone Representative to join our team. As a Customer Service Phone Representative, you will be responsible for providing excellent customer service to our clients via phone.Responsibilities:Build client rapport and provide personalized serviceMarket tax preparation...
-
Customer Service Representative
4 weeks ago
Decatur, Illinois, United States Express Employment Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Express Employment Professionals in Decatur, IL.About the Job:This is a full-time, long-term position in a business casual, friendly environment with a team atmosphere. As a Customer Service Representative, you...
-
Customer Service Representative
3 days ago
Decatur, Illinois, United States U-Haul Full timeCustomer Service Representative Job DescriptionAt U-Haul, we're seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need. Your responsibilities will include assisting customers with...
-
Customer Service Representative
2 weeks ago
Decatur, Illinois, United States Path Engineering Full timeRole As a Customer Support Representative at Path Engineering, you'll be the first point of contact for our customers, providing exceptional service and support for our innovative health and wellness products. Your role is crucial in ensuring customer satisfaction and maintaining our reputation for excellent service. Responsibilities * Provide technical...
-
Customer Service Representative
4 days ago
Decatur, Illinois, United States ATC Income Tax Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ATC Income Tax. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone.Responsibilities:Build client rapport and provide a positive...
-
Customer Service Representative
3 days ago
Decatur, Illinois, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and ensuring they have a great experienceTaking customer orders using our technology and Point of Sale...
-
Customer Service Representative
3 weeks ago
Decatur, Illinois, United States Thrive Pet Healthcare Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Thrive Pet Healthcare. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.Responsibilities:Provide top-notch customer service...
-
Customer Service Representative
1 week ago
Decatur, Illinois, United States U-Haul Full timeJob Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. You will work as part of a supportive team to inspect and maintain equipment, assist customers, and use up-to-date...
-
Customer Service Representative
2 weeks ago
Decatur, Illinois, United States Circle K Full timeCustomer Service Representative at Circle KWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key...
-
Customer Service Representative
1 week ago
Decatur, Illinois, United States U-Haul Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Service Representative at U-Haul, you will be the face of our company, providing top-notch service to customers while ensuring their rental experience is seamless and...
-
Member Service Representative
4 days ago
Decatur, Illinois, United States Walmart Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. In this role, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...
-
Customer Service Representative
2 weeks ago
Decatur, Illinois, United States Southern Home Services Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Southern Home Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...
-
Customer Service Representative
2 weeks ago
Decatur, Illinois, United States DeKalb County Full timeJob Title: Customer Care RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Care Representative to join our team at DeKalb County. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely...
-
Customer Service Representative
2 weeks ago
Decatur, Illinois, United States Principle Choice Solutions LLC Full timeCustomer Service RepresentativeAt Principle Choice Solutions LLC, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Call Center team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and memorable experience for...
-
Customer Service Representative
2 weeks ago
Decatur, Illinois, United States Coffee Cafe Chunara Food Group Full timeAs a Customer Service Representative at Coffee Cafe Chunara Food Group, you will be responsible for delivering exceptional customer experiences in a fast-paced environment. Your key responsibilities will include:Key Responsibilities:Providing warm and sincere interactions with guests to ensure a positive dining experienceSetting up and maintaining the...