Customer Service Representative
1 day ago
ATC Income Tax is seeking a Customer Service Phone Representative to join our team. As a Customer Service Phone Representative, you will be responsible for providing excellent customer service to our clients via phone.
Responsibilities:- Build client rapport and provide personalized service
- Market tax preparation services to in-bound callers using a phone script
- Make outbound marketing calls to previous tax clients using a phone script
- Record accurate notes in an online customer relationship management database
- Prepare tax return estimates for in-bound callers
- Resolve basic customer concerns via telephone in a timely and professional manner
- Provide excellent customer service over the telephone
- Support Tax Preparer staff
- Ensure adherence to company policies and procedures
- Ability to follow a phone script
- Ability to perform in a fast-paced environment
- Previous customer service experience is a must
- Detailed oriented
- Well organized
- Self motivated
- Reliable and punctual
- Good computer skills
- Outstanding phone etiquette
- Proper grammar usage in oral and written correspondence
- Ability to multi-task
- Ability to problem solve
- Ability to work days, evenings and weekends
Compensation includes hourly pay plus weekly bonuses. A short phone interview will be followed by an in-person interview. A background check will be conducted for all new hires.
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Customer Service Representative
2 days ago
Decatur, Illinois, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeCompany DescriptionJob DescriptionTitle: Customer Service RepresentativeDuties & Responsibilities:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering phone calls,...
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Customer Service Representative
3 weeks ago
Decatur, Illinois, United States DeKalb County Full time{"h1": "Customer Care Representative", "p": "At DeKalb County, we are seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.",...
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Customer Service Representative
1 week ago
Decatur, Illinois, United States Express Employment Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Express Employment Professionals in Decatur, IL.About the Job:This is a full-time, long-term position in a business casual, friendly environment with a team atmosphere. As a Customer Service Representative, you...
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Customer Service Representative
3 weeks ago
Decatur, Illinois, United States Wal-Mart Stores , Inc. Full time{"title": "Customer Service Representative", "content": "At Walmart, we're looking for a Customer Service Representative to join our team. As a key member of our store team, you'll play a major role in ensuring our customers have a positive experience when they visit our store. You'll be the first and last point of contact for many customers, so it's...
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Customer Service Representative
3 weeks ago
Decatur, Illinois, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...
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Customer Service Representative
2 weeks ago
Decatur, Illinois, United States Ameren Full timeAbout AmerenAmeren is a leading energy company that delivers energy to over 2 million customers in Illinois. Our mission is to provide safe, reliable, and efficient energy services while minimizing our impact on the environment.Job SummaryWe are seeking a Customer Service Representative to join our team in Decatur, IL. As a Customer Service Representative,...
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Customer Service Representative
3 weeks ago
Decatur, Illinois, United States Domino's Pizza LLC Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities:* Greet customers in a friendly and professional manner* Answer customer inquiries and...
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Customer Service Representative
2 days ago
Decatur, Illinois, United States Thrive Pet Healthcare Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Thrive Pet Healthcare. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.Responsibilities:Provide top-notch customer service...
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Customer Service Representative
4 weeks ago
Decatur, Illinois, United States Lineage Logistics Full time**Job Summary**We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lineage Logistics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate order fulfillment, and resolving any issues that may arise.**Key...
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Customer Service Representative
3 weeks ago
Decatur, Illinois, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul products and...
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Customer Service Representative
1 day ago
Decatur, Illinois, United States Domino's Franchise Full timeDomino's Customer Service Rep Job DescriptionAt Domino's, we're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you'll be responsible for providing exceptional customer service and making our delicious pizzas with pride.Why Work with Us?We offer a competitive pay rate, opportunities for...
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Customer Service Representative
4 weeks ago
Decatur, Illinois, United States Rustman Agency Full timeJob DescriptionWe are seeking passionate individuals to join our dynamic insurance team at Rustman Agency as a Customer Service And Sales Support Representative.About the RoleThis is an exciting opportunity to work in a fast-paced, growth-oriented environment where you will have the chance to develop your skills and knowledge in the insurance industry.Key...
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Customer Service Representative
3 weeks ago
Decatur, Illinois, United States J Three Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, preparing high-quality food and beverages, and maintaining a clean and safe work environment.Key ResponsibilitiesPrepare...
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Customer Service Representative
2 days ago
Decatur, Illinois, United States DeKalb County Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at DeKalb County. As a Senior Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients, resolving complex issues, and ensuring seamless communication.Key ResponsibilitiesLead and coordinate daily work...
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Customer Service Representative
4 weeks ago
Decatur, Illinois, United States Consociate Full timeJob SummaryThe Customer Care Representative plays a vital role in providing exceptional service to our clients and members. As a key member of the Client Services Division, this position is responsible for responding to customer inquiries in a professional and friendly manner.Key Responsibilities:Provide timely and accurate responses to customer inquiries...
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Customer Service Representative
3 weeks ago
Decatur, Illinois, United States Empire Heating & Air Conditioning Full timeEmpire Heating and Air Conditioning is seeking a part-time Customer Service Representative/HVAC Dispatcher to join their office team. This role offers a competitive hourly pay range of $16 to $19, plus bonuses and incentives, with Monday-Friday shifts from noon to 6p. The ideal candidate will have previous customer service experience, proficiency in phone...
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Customer Service Representative
2 weeks ago
Decatur, Illinois, United States International Control Services, Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at International Control Services, Inc. This role is responsible for providing exceptional customer service, resolving customer complaints, and ensuring timely order fulfillment.Key ResponsibilitiesInteract with customers to provide information and resolve complaints...
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Customer Service Representative
2 weeks ago
Decatur, Illinois, United States DeKalb County Full timeJob SummaryWe are seeking a highly skilled Customer Care Representative to join our team at DeKalb County. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesProvide customer service functions,...
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Customer Service Representative Senior
3 weeks ago
Decatur, Illinois, United States DeKalb County Full time{"h1": "Customer Service Representative Senior", "p": "At DeKalb County, we are seeking a highly skilled Customer Service Representative Senior to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers, resolving complex issues, and ensuring that our customers receive...
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Customer Service Representative
1 month ago
Decatur, Illinois, United States GeorgiaGov Full timeAbout GeorgiaGovGeorgiaGov is a leading organization in promoting and increasing access to education beyond high school for Georgians. Our mission is to provide college planning and other educational services to over 2 million Georgians.Our ServicesWe offer a range of services, including:Administering state and lottery-funded student financial aid...