Booking Management Associate

1 week ago


Fort Lauderdale, Florida, United States HEI Hotels & Resorts Full time
Position Overview

As a Reservations Operations Specialist, you will play a vital role in enhancing the guest experience by assisting them throughout the reservation process.

Key Responsibilities
  • Answer incoming calls and warmly welcome potential guests with clear and effective communication.
  • Actively listen to callers to comprehend their inquiries and specific requests.
  • Provide precise information regarding reservations and assist in coordinating their needs.

Your contribution will be essential in ensuring a seamless booking experience for our guests at HEI Hotels & Resorts.



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