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Bookseller - Retail Sales Associate

2 months ago

Fort Lauderdale, Florida, United States Barnes & Noble Full time
About the Role

We are seeking a highly motivated and customer-focused Bookseller to join our team at Barnes & Noble. As a Bookseller, you will be responsible for providing exceptional customer service, creating a welcoming environment, and promoting a love of reading.

Key Responsibilities
  • Customer Service: Engage with customers, share your knowledge of books, and make relevant recommendations to create a personalized shopping experience.
  • Store Presentation: Ensure the bookstore is visually appealing, well-organized, and easy to navigate, with a focus on creating enticing displays and maintaining a clean and tidy environment.
  • Sales and Merchandising: Leverage key campaigns, such as pre-orders and staff picks, to drive sales and engage with customers. Identify opportunities to tailor merchandise selection to reflect the community's interests.
  • Knowledge and Education: Continuously educate yourself on books, authors, and industry trends to provide expert recommendations and support the store's goals.
  • Teamwork and Collaboration: Work collaboratively with colleagues to achieve sales goals, support events, and maintain a positive and inclusive store environment.
  • Asset Protection: Adhere to all processes and procedures to protect company assets, including controlling shrink, expenses, and payroll.
Requirements and Qualifications
  • Passion for Reading: A genuine love of reading and knowledge of books, authors, and genres.
  • Excellent Communication Skills: Ability to clearly and respectfully communicate with customers, colleagues, and management.
  • Positive Attitude: A can-do attitude, enthusiasm for working in a fast-paced environment, and a commitment to providing exceptional customer service.
  • Team Player: Ability to work collaboratively with colleagues to achieve sales goals and support store initiatives.
About Barnes & Noble

Barnes & Noble is a leading retailer of books, music, and movies. We are committed to providing a welcoming and inclusive environment for customers and employees alike. As an equal opportunity employer, we value diversity and strive to create a workplace that is respectful and inclusive of all individuals.