Customer Service Representative

4 days ago


Kansas City, Missouri, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage units, and ensuring a positive experience for our customers.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Storage Unit Management: Conduct daily inspections, ensure inventory accuracy, and maintain a clean and organized storage environment.
  • Communication: Effectively communicate with customers, colleagues, and management to ensure seamless operations.
  • Administrative Tasks: Perform administrative duties, such as auditing cash drawers, making bank deposits, and maintaining accurate records.
Requirements
  • Experience: Previous customer service experience in a sales or retail environment.
  • Transportation: Valid driver's license and reliable vehicle for travel between work locations.
  • Physical Demands: Ability to lift up to 35 pounds, walk in/outdoors, and perform cleaning and maintenance tasks.
What We Offer
  • Competitive Pay: Earn $14.50 per hour.
  • Benefits: Eligible for full-time benefits, including medical, dental, vision, 401(k), and more.
  • Opportunities for Growth: Performance-based bonuses and opportunities for career advancement.


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