Sales Professional
2 weeks ago
Responsibilities:
* Develop and implement sales plans to achieve departmental sales goals
* Provide sales and technical knowledge to customers and sales teams
* Educate and train sales teams on products and their attributes
* Work with sales teams to grow wholesale business and market share
* Provide customers with qualifying questions to assist in product selection
* Ensure all signage, sales events, and promotional materials are current and displayed properly
* Represent the highest expression of our brand and service
* Greet and receive customers in a welcoming manner
* Respond to customer questions
* Ask open-ended questions to understand customer needs
* Drive sales through engagement, suggestive selling, and product knowledge
* Direct customers to product locations
* Help customers select the proper product
* Inform customers about services available and assess customer needs
* Assist with drop ship or special order purchases
* Alert management to potential security or loss prevention issues
* Assist with inventory, including receiving and stocking merchandise
* Process let downs as needed
* Ensure all product locations are front-faced and replenished with available overstock
* Keep aisles and sales floor neat, clean, and organized
* Remove hazards or obstacles that may impede walking the aisles or sales floor
* Understand buy online and pick up in store process
* Assist with Buy online ship from store process
* Available to work a flexible schedule based on business needs
Requirements:
* Excellent verbal communication skills
* Excellent active listening skills
* Excellent sales and customer service skills
* Extensive knowledge of merchandise sold
* Ability to anticipate customer needs
* Ability to recommend merchandise to customers
* Ability to operate or quickly learn the store's point-of-sale system
* Must have the ability to wear and communicate through a headset
Physical Requirements:
* Prolonged periods of standing and walking throughout the retail space
* Must be able to lift up to 40 pounds to shoulder height unassisted
If you're passionate about delivering exceptional customer experiences and have a strong background in sales and customer service, we encourage you to apply for this exciting opportunity.
At West Marine, we offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
We're an equal opportunity employer and welcome applications from diverse candidates.
Apply now to join our team and take your career to the next level"}
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