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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish). As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.
Responsibilities- Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
- Maintain accurate records and reports, ensuring seamless communication with the agent and other team members.
- Competitive salary and commission structure
- Opportunities for growth and advancement within the agency
- Valuable experience in customer service and insurance
- Collaborative and dynamic work environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong organizational and problem-solving skills
- Proficiency in computer functions and software applications
- Bilingual - Spanish required
- Property & Casualty license (must be able to obtain)
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application for consideration.
