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Customer Service Associate

2 months ago


Golden, Colorado, United States Kellie Moore - State Farm Agent Full time
Job Overview

Benefits:

  • Performance-based bonuses
  • Paid time off

Are you a personable individual with a passion for customer service? If you thrive in engaging with clients and providing assistance, a position with Kellie Moore - State Farm Agent could be the perfect fit for you. Our agents specialize in marketing State Farm insurance and financial service offerings.


Key Responsibilities
  • Build and maintain customer relationships while ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centered, needs-based review process to inform clients about their insurance choices.

What We Offer
  • Competitive salary with commission and bonus opportunities
  • Paid time off including vacation and personal/sick days
  • Opportunities for professional growth

Qualifications
  • Preferred experience in sales (including retail, banking, telemarketing, or similar roles)
  • A genuine enthusiasm for the role that insurance and financial products play in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
  • Strong interpersonal skills
  • Self-driven and motivated
  • Attention to detail
  • Commitment to exceptional customer service

If you are driven to excel and envision yourself in this role, we encourage you to complete our application process. We will provide you with further details regarding the next steps in the interview process.


This position is associated with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully fulfill any relevant licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not considered employees of State Farm.