Customer Service Representative

4 days ago


Golden, Colorado, United States Natural Grocers Full time
Key Responsibilities

We are seeking a highly motivated and customer-focused individual to join our team as a Good4U Crew Member. As a key member of our crew, you will be responsible for providing exceptional customer service, cashiering duties, and supporting various departments within the store.

Key Responsibilities:

  • Provide world-class customer service to our customers
  • Cashiering duties, including operating a cash register and handling customer transactions
  • Support various departments within the store, including stocking, greeting, and promoting special events
  • Participate in our one-of-a-kind Nutrient to Know About program, which educates customers on the importance of nutrition and healthy eating

Requirements

  • Strong people skills and ability to work effectively in a team environment
  • Retail experience and cashiering skills preferred
  • Ability to pass food safety training courses and/or certifications
  • Attention to detail and ability to manage changing priorities
  • Ability to take direction and follow through on tasks

Benefits

  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays – Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • Good4U Crew Member Discount
  • N'power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program

Physical Capabilities and Environmental Demands

Must be able to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry lbs. with a team lift. Must be able to frequently push or pull up to 15 lbs. and occasionally push or pull lbs. Must be able to occasionally use the computer for data entry and use of mouse. Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift. Must be able to frequently reach above chest. Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements

Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite. Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.



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