Help Desk Administrator

2 weeks ago


San Francisco, California, United States Marsh LLC Full time

Required Skills and Qualifications

  • Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight.
  • Experience working in a Help Desk environment such as ServiceNow.
  • Excellent attention to detail with proven organizational and time management skills.
  • Ability to work within a team environment and prioritize tasks in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

Additional Qualifications

  • Proficient with Windows Operating Systems and MS Office products.
  • Some insurance agency experience preferred.
  • Knowledge of Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon is helpful but not required.

The estimated salary range for this role is $46,100 to $80,600. This position may be eligible for performance-based incentives and a competitive total rewards package including health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.



  • San Francisco, California, United States Unreal Gigs Full time

    Unreal Gigs needs a talented IT Help Desk Technician to support our growing client base. You will work closely with our team to resolve technical issues, from hardware and software troubleshooting to network connectivity problems.


  • South San Francisco, California, United States The Rockridge Group Full time

    Job OverviewThe Rockridge Group is seeking a highly motivated and experienced Help Desk Specialist to join our team.


  • San Francisco, California, United States Ambassador Resources Full time

    Ambassador Resources is seeking a qualified Help Desk Professional to join our global IT support team. This role will provide 2nd line technical support for IT systems, applications, and network issues across multiple regions.About the JobThis is a full-time position based in the United States. The estimated salary for this role is $90,000 - $115,000 per...


  • San Mateo, California, United States Clarke Consulting LLC Full time

    Key ResponsibilitiesThe IT Help Desk Professional will provide technical support to clients in a fast-paced consulting environment. Key responsibilities include:Front-line support – resolution of customer support issues in-person and by email/phone/zoom/slack/etc.Laptop setups and onboarding/trainingUser account administration and auditsTicket queue...


  • San Francisco, California, United States CTG Full time

    Job DescriptionWe are seeking a highly skilled Technical Help Desk Agent to join our team at CTG. As an IT Support Specialist, you will be responsible for providing top-notch technical support to end-users, resolving complex issues, and utilizing your analytical skills to identify problems and recommend solutions.Responsibilities:* Respond to a high volume...

  • Help Desk Technician

    4 weeks ago


    San Francisco, California, United States WorkRamp Full time

    Support Team Member Opportunity at WorkRampWe are seeking a skilled Help Desk Technician to join our support team. This role offers a salary up to $85,000 annually and comprehensive benefits.About the JobThis is a fully remote position with the flexibility to work from anywhere in the U.S. You will provide customer support through chat and email, addressing...


  • San Francisco, California, United States RMA Network Full time

    Job OverviewRMA Network, a leading fertility practice, is seeking a highly motivated and organized individual to join our team as a Front Desk Administrator in our San Francisco location. This part-time position requires a reliable and customer-focused professional to provide exceptional support to patients and medical staff.This role involves greeting...


  • San Jose, California, United States PrideStaff Full time

    Help Desk PositionWe are seeking an experienced Help Desk Specialist to join our team in San Jose, CA. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients via phone and email.The ideal candidate will have excellent communication skills, be able to multitask with ease, and possess a strong...

  • Help Desk Specialist

    4 weeks ago


    San Diego, California, United States Vets Hired Full time

    About the Job**Job Summary:**We are seeking a highly skilled Help Desk Specialist to join our team at Vets Hired. As a Help Desk Specialist, you will be responsible for providing exceptional technical support to our clients and resolving complex issues in a timely manner.Key Responsibilities:Provide technical assistance via phone, email, or chat to resolve...


  • San Francisco, California, United States The Trade Desk Full time

    Job DescriptionThe Trade Desk is revolutionizing the advertising industry with its cutting-edge media buying platform, helping global brands deliver more insightful and relevant ad experiences. We're committed to fostering an inclusive culture where everyone can bring their authentic selves to work.As the Global Benefits Manager for NAMER (U.S. & Canada) and...

  • Help Desk Specialist

    2 weeks ago


    San Diego, California, United States Vets Hired Full time

    Vets Hired is a dynamic organization dedicated to delivering exceptional services to our clients.Job Summary:As a Help Desk Specialist at Vets Hired, you will play a critical role in ensuring that our clients receive top-notch support and assistance.You will be the primary point of contact for clients experiencing technical issues.Using your expertise, you...


  • San Diego, California, United States Vets Hired Full time

    We are seeking a dedicated Help Desk Support Technician to join our IT support team at Vets Hired in San Diego. The ideal candidate will provide first-line technical support to end-users, ensuring prompt resolution of hardware, software, and network issues within a Windows and VMware environment.Key Responsibilities:User Support and Troubleshooting: Provide...


  • San Francisco, California, United States Toolworks Full time

    Join Our TeamToolworks is a human services agency based in San Francisco that empowers individuals with disabilities by providing tools, resources, and support. We are seeking a Front Desk Representative to join our team and be a welcoming presence at our front desk.In this role, you will be responsible for maintaining the front desk and office areas,...

  • Help Desk Analyst

    4 weeks ago


    San Diego, California, United States Ledgent Technology Full time

    Job DescriptionWe are looking for a highly skilled Help Desk Analyst to join our team in San Diego. The successful candidate will be responsible for providing top-notch technical support to our users.Key ResponsibilitiesAnswer, analyze, and solve Level I Service Desk callsEscalate unresolved issues as needed to the appropriate teamsServe as a subject matter...

  • Lead Desk Associate

    1 week ago


    San Francisco, California, United States Abode Services Full time

    A Mission-Driven Organization: Abode Services is a nonprofit leader in addressing homelessness in the Bay Area. We are seeking a skilled Lead Desk Associate to join our team in San Francisco County. In this role, you will provide critical support to our Property Manager and contribute to the safety and security of our properties.Key Responsibilities: As a...


  • San Diego, California, United States USGP Full time

    About the JobWe are looking for a highly organized and detail-oriented individual to fill the role of Front Desk Administrative Assistant. As a key member of our team, you will be responsible for providing exceptional customer service to patients and visitors.Your duties will include answering phone calls, scheduling appointments, and maintaining accurate...


  • San Francisco, California, United States Pyramid Consulting, Inc Full time

    Job DescriptionThe Front Desk Coordinator will oversee the reception area, handle incoming calls, and perform various administrative tasks. This position requires strong organizational skills and the ability to multitask in a fast-paced environment.


  • San Francisco, California, United States Bull City Talent Group Full time

    Job Title: Service Desk Operations DirectorEstimated Salary: $140,000 - $200,000 per yearBull City Talent Group is looking for a seasoned Service Desk Operations Director to oversee the daily operations of our service desk team in San Francisco, CA.About the Role:Provide strategic direction and guidance to the service desk team to ensure exceptional customer...


  • San Francisco, California, United States Healthy Life Chiropractic Full time

    Job DescriptionHealthy Life Chiropractic is seeking a friendly and efficient Front Desk Assistant to join our team. As a front desk representative, you will be responsible for creating a welcoming atmosphere, handling administrative tasks, and providing outstanding patient care.You will work closely with our chiropractors and other staff members to ensure...


  • San Francisco, California, United States Toolworks Full time

    About the JobWe're looking for a detail-oriented and personable Receptionist/Administrative Assistant to join our team at Toolworks. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and organized workspace, and supporting our staff with administrative tasks.Key DutiesReception and Customer Service:Be the...