Venipuncture Operations Manager

2 weeks ago


Covington, United States Ochsner Clinic Foundation Full time
About the Role

We are seeking a highly skilled and experienced Venipuncture Coordinator to join our team at Ochsner Clinic Foundation. As a key member of our clinical laboratory team, you will be responsible for leading the daily operations of our venipuncture personnel and processes.

Key Responsibilities
  • Lead the work activities of the phlebotomy group, ensuring timely and efficient collection of blood samples.
  • Resolve customer service concerns by implementing service recovery initiatives and fostering a customer-centric culture within the department.
  • Assist in the orientation and training of new employees, providing ongoing support and guidance to ensure their success.
  • Collaborate with nursing personnel, department directors, and other key stakeholders to ensure seamless communication and coordination.
  • Maintain a clean and safe environment, adhering to all Infection Control Policies and Procedures, CAP guidelines, and department Safety Manual.
Requirements
  • High School diploma or equivalent required; leadership experience preferred.
  • 7 years of experience in a healthcare-related field, with a focus on phlebotomy or clinical laboratory operations.
  • Excellent communication and interpersonal skills, with the ability to present information clearly and professionally.
  • Strong decision-making and delegation skills, with the ability to adapt to changing priorities and situations.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as life insurance, short-term and long-term disability, and a retirement plan. You will also have access to paid-time off, paid holidays, and paid parental leave.

We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.



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