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Operations Manager in Training
2 months ago
We are seeking a highly motivated and experienced Operations Manager in Training to join our team at Love's Travel Stops and Country Stores. As an Operations Manager in Training, you will assist in overseeing daily operations to drive efficiency, quality, and customer satisfaction.
Key Responsibilities- Assist in leading a team to manage processes and execute strategies to grow sales and meet organizational goals.
- Hands-on responsibility of multiple business operations, including retail store, fuel, restaurant, fresh kitchen, and truck care.
- Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
- Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
- Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
- Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
- Collaborate with managers in the efforts of talent acquisition.
- 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
- 2+ years managing operations with an annual sales volume of $2+million.
- 2+ years affecting and deciphering budgets and P&L statements.
- 2+ years supervising and training 5-10+ employees.
- Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
- A valid driver's license and ability to successfully complete a pre-employment drug screen, background, and motor vehicle check.
- Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
- Excellent communication and interpersonal skills with a customer satisfaction focus.
- Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
We are committed to offering products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. We strive to maintain an inclusive and diverse workplace and give back to the communities we serve.
