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Principal Consultant

2 months ago

San Francisco, California, United States Infosys Technologies Full time
Job Description

Infosys Consulting's Communications Practice is seeking a seasoned professional to fill the role of Principal Consultant. This position requires a strong background in the Hi-Tech industry, with experience in customer management, customer care operations, CPQ, ERP, digital supply chain, and new product introduction.

As a Principal Consultant, you will be responsible for providing best-fit solutions for one or more projects across our Technology clients. This will involve technology/product fitment consultation, assisting in defining scope and sizing of work, anchoring Proof of Concept developments, and supporting opportunity identification and pursuit processes.

You will collaborate with top talent in the industry to create and implement innovative high-quality solutions, lead and participate in sales and pursuits focused on our clients' business needs. This role requires excellent analytical skills, communication skills, and the ability to work in a fast-paced environment.

Required Qualifications:

  • Bachelor's degree or equivalent in Computer Science, Telecom, or Information Technology or business administration.
  • Min. 7 years of experience serving Hi-Tech clients.
  • Proven track record with managing customer expectations & delivering transformation programs in Technology vertical.
  • Knowledgeable in key areas of Technology operations in one or more areas such as XAAS, CPQ, Digital Supply Chain, New Product Introduction, and Customer Service & Support.
  • Excellent understanding of new technology trends and HyperScaler cloud ecosystem.
  • Should have excellent understanding of one and more Enterprise Platforms such as SalesForce, SAP, ServiceNow etc.
  • Demonstrate abilities in program management, including strategy development, execution, communication, and presentation skills for diverse industry audiences, clients, and stakeholders.

Preferred Qualifications:

  • Has at least 5 years' experience designing, implementing, or managing customer management platforms.
  • Has at least 3 years' experience managing operations or analyzing and implementing process optimizations.
  • Experience and desire to work in a consulting environment that requires regular travel.
  • Should have excellent soft-skills and leadership skills to lead assessment workshops, and work with Enterprise architects to design roadmaps.
  • Experience working with large technology companies in North America.
  • MBA or master's degree in management are considered added value.

About Us:

Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation, and disruptive technology to enable leaders of the world's top brands pursue a path of smart transformation.

Our consultancy offers:

  • Ability to design and implement end-to-end solutions at scale.
  • A flat organization structure with direct access to our senior-most leaders.
  • An entrepreneurial environment full of bright, highly motivated consultants.
  • Opportunities for motivated consultants to impact local communities.
  • The ability to design your career and drive your professional learning and development.
  • A truly global culture.

We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.