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Desktop Support Specialist

2 months ago

Akron, Ohio, United States Tata Consultancy Services Full time
Job Summary

We are seeking a highly skilled Desktop Support Specialist to join our team at Tata Consultancy Services. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for desktop computers, laptops, and mobile devices.

Key Responsibilities
  • Technical Support: Provide technical support and troubleshooting for desktop computers, laptops, and mobile devices.
  • Desktop Management: Manage and maintain desktop infrastructure, including imaging, deployment, and configuration.
  • Application Deployment: Deploy and manage applications on desktop computers and laptops.
  • Network Support: Provide support for network devices, including switches, routers, and wireless access points.
  • Vendor Management: Coordinate with vendors for break-fix and configuration issues.
  • Office Moves: Coordinate and perform office moves for individuals or departments.
Requirements
  • 5+ Years of Experience: Minimum 5 years of experience in desktop support and management.
  • Technical Skills: Strong technical skills, including knowledge of Microsoft Windows OS family, SCCM, MDT, Ghost, and other desktop management tools.
  • Communication Skills: Excellent communication and interpersonal skills.