Technical Support Specialist

3 days ago


Wayne, New Jersey, United States Dave & Buster Full time
Job Title: Support Technician

About the Role:

We are seeking a highly skilled and motivated Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for the repair and maintenance of our gaming equipment, simulators, and technical systems. You will also assist our guests and maintain a clean and safe environment in the midway area.

Key Responsibilities:

  • Deliver exceptional guest service by providing timely and accurate assistance with gaming equipment and technical issues.
  • Perform routine maintenance and repairs on gaming equipment, simulators, and technical systems to ensure optimal performance and safety.
  • Assist guests with questions and concerns, providing clear and concise information to ensure a positive experience.
  • Work collaboratively with the maintenance team to ensure seamless operations and efficient use of resources.
  • Participate in ongoing training and development to stay up-to-date on the latest technologies and techniques.

Requirements:

  • High school diploma or equivalent required; technical or electrical training preferred.
  • Ability to work a flexible schedule, including days, nights, and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift and carry up to 30 pounds.
  • Basic technical and electrical skills a plus.

What We Offer:

  • Competitive hourly rate: $15.13 - $17 per hour.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • A comprehensive benefits package, including medical, dental, and vision coverage.

Equal Opportunity Employer:

Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.

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