Telehealth Technology Coordinator

1 week ago


Washington, Washington, D.C., United States MedStar Medical Group Full time
Job Summary

MedStar Medical Group is seeking a Telehealth Technology Coordinator to support the efficiency, ease of use, and reliability of telehealth and connected care programs.

Key Responsibilities
  • Collaborate with healthcare team members to identify barriers to efficient, quality service and leverage relationships with patients.
  • Explain telehealth methods and communication protocols to patients, ensuring secure and HIPAA-compliant interactions.
  • Manage and update device locator forms, troubleshoot BlueStream platform issues, and resolve telehealth device/hardware problems.
  • Follow infection control protocols for cleaning and handling telehealth devices.
  • Assist with connected care enrollments, specialty consults, and patient education.
Requirements
  • High School Diploma or GED.
  • Associate degree preferred.
  • 1-2 years in a clinical and/or customer service setting required.
  • Previous experience with an electronic health record system required.
Compensation

$33.21 per hour.



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