Sales and Customer Service Representative
1 day ago
At Massage Envy, we're dedicated to helping our clients achieve total body care. Our team of heartfelt healers and dedicated professionals are passionate about providing exceptional customer service and creating a welcoming environment for everyone.
Job SummaryWe're seeking a skilled Sales and Customer Service Associate to join our team. As a key member of our front desk team, you'll be responsible for providing outstanding customer service, promoting our services, and building strong relationships with our clients.
Responsibilities- Provide exceptional customer service to clients, responding to their needs and concerns in a timely and professional manner.
- Promote our services and products, including membership options and retail items.
- Work closely with our massage therapists and estheticians to ensure seamless client experiences.
- Manage client schedules, appointments, and payments in a efficient and accurate manner.
- Maintain a clean and organized environment, adhering to our high standards of cleanliness and safety.
- Participate in ongoing training and development to stay up-to-date on our services and products.
- 1-2 years of experience in sales and customer service, preferably in a retail or hospitality environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and responsibilities.
- Basic math skills and accuracy with handling cash and credit transactions.
- High school diploma or equivalent required.
- A competitive hourly rate, starting at $19.00 per hour.
- Opportunities for advancement and professional growth.
- A fun and supportive work environment, with a team-oriented culture.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with employer matching.
- A free massage or skincare service each month, plus a generous discount on additional services.
If you're passionate about delivering exceptional customer service and promoting a culture of wellness, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our General Manager, Jordyn Englander, at 425-368-0800.
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