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Real Estate Property Coordinator

2 months ago

Miami, Florida, United States CP Group Full time
Job Overview

Company Background

CP Group is a prominent commercial real estate and management firm, recognized as a leading owner-operator and developer in the sector since 1986. With a strong presence across the Sunbelt, CP Group stands as the largest office landlord in Florida and ranks among the top 25 office landlords in the United States.

Headquartered in Boca Raton, Florida, with additional offices in key cities, CP Group is dedicated to enhancing investor opportunities through extensive market knowledge and experience.

Role Summary

The Property Operations Administrator plays a vital role in delivering exceptional property management services. This position supports the Property Management team with daily tasks, including financial management, office administration, customer service, and fostering positive tenant relationships.

Key Responsibilities:

  • Manage and organize File Notices to Owners.
  • Keep the Encumbrances Report current.
  • Assist in the preparation of Lease Abstracts.
  • Review cash receipts for approval by the Assistant Property Manager.
  • Maintain accurate Tenant Accounting Contact Information.
  • Ensure Tenant Certificates of Insurance are up to date.
  • Handle incoming calls to the management office.
  • Welcome guests and visitors, addressing their concerns with professionalism and courtesy.
  • Enhance tenant satisfaction by responding promptly to service requests.
  • Facilitate communication among team members to ensure timely responses.
  • Act as an ambassador for the management office, reflecting CP Group's image through effective communication and quality service.
  • Utilize independent judgment to enforce compliance with insurance protocols among tenants and vendors.
  • Document incidents that may pose liability risks to property and equipment.
  • Manage maintenance requests to ensure the safety and security of the property.
  • Negotiate maintenance service agreements with contractors.
  • Oversee team members' activities and maintain awareness of schedules.
  • Process incoming and outgoing mail while ensuring confidentiality.
  • Monitor office supplies and place orders as needed.
  • Assist in proofreading and editing documentation.
  • Coordinate the repair and maintenance of office equipment.
  • Adapt to changing circumstances and work effectively under pressure.
  • Process accounts payable on a weekly basis for review and approval.
  • Review tenant statements and discuss outstanding balances.
  • Create detailed statements for miscellaneous charges.
  • Request missing invoices and necessary documentation from vendors.
  • Update billable work orders to facilitate tenant billing.
  • Ensure accurate coding of invoices in alignment with the budget.
  • Review Engineering Billable Work Orders for correctness.
  • Communicate with tenants regarding short rent payments and adjustments.

Qualifications:

  • High School Diploma required; a bachelor's degree is preferred.
  • Experience in supporting a Commercial Property Management Team.
  • Proficiency in Microsoft Office Suite, particularly Excel, and familiarity with reception duties, work orders, and tenant interactions.
  • Resourceful in identifying solutions and overcoming challenges.
  • Project Management experience is advantageous.
  • Strong commitment to customer service excellence.
  • Self-motivated with the ability to work independently and collaboratively.
  • Exceptional time management and organizational skills.
  • Able to work effectively within a diverse team environment.
  • Successful completion of background screening is required.

Benefits:

We offer a comprehensive benefits package, including:

  • Unlimited vacation, summer Fridays, and nine company holidays.
  • Company-paid life and disability insurance.
  • Subsidized medical, dental, and vision insurance.
  • Voluntary insurance options, including supplemental life, pet insurance, and critical illness coverage.
  • 401(k) plan with company matching contributions.