Senior Jira Administrator

4 weeks ago


Philadelphia, Pennsylvania, United States Optomi Full time

Job Title: Senior Jira Administrator

Job Summary:

Optomi is seeking an experienced Senior Jira Administrator to join our team. As a key member of our team, you will be responsible for maintaining, supporting, and troubleshooting Jira, as well as managing its administration, configuration, and integration with external applications.

Key Responsibilities:

  • Maintain and support Jira, including troubleshooting and upgrading the system.
  • Manage the administration and configuration of Jira, including integrations with external applications.
  • Identify, investigate, and resolve software, data, or system issues in collaboration with team members and users.
  • Provide technical training, documentation, mentorship, and guidance to team members as needed.

Mandatory Technical Requirements:

  • Experience upgrading multi-node data center instances of Jira (minimum version 9.x).
  • Proficiency in updating Jira application configuration files.
  • Skilled in creating and modifying Bash scripts.
  • Experience managing CRON table entries.
  • Ability to create and update Groovy scripts.
  • Familiarity with RHEL command line.
  • Experience monitoring and troubleshooting clustered node issues, including collaboration with Atlassian support as required.
  • Proficient in TSQL and creating/altering SQL Server database objects.
  • Experience with Jira project configuration, including custom workflow post-functions, custom listeners, custom events, and complex work item security schemes.
  • Skilled in constructing JQL with advanced functions.

Desired Skills and Experience:

  • Jira Administrator certification.
  • Familiarity with setting up and using Jira APIs.
  • Experience configuring integrations with external applications and third-party Atlassian Marketplace applications.
  • Knowledge of AD/LDAP connection and configuration.
  • Proficient in HTML and JavaScript.
  • Experience with Structure.
  • Knowledge of Zephyr Squad and/or Zephyr Scale.
  • Basic understanding of load balancing and networking.


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