Junior IT Systems Administrator
22 hours ago
Friedman Vartolo LLP is a dynamic real estate law firm seeking a detail-oriented Junior IT Systems Administrator to provide technical support to our employees. This role is ideal for someone looking to kick-start their career in IT within a professional legal environment.
Key Responsibilities
- Provide technical support to employees in our Philadelphia office, including basic computer and IT needs.
- Assist with employee onboarding and offboarding tasks, including software installation, laptop configuration, and account setup.
- Maintain and support printers, copiers, and other onsite equipment.
- Provide orientation and guidance to new employees on operating computer equipment.
- Manage ticketing system (JIRA) and respond to and resolve Tier 1 and 2 tickets.
- Troubleshoot and investigate basic hardware and software issues.
- Engage in employee outreach to gain feedback on employee technology experience.
- Document technical procedures and best practices in Confluence.
- Manage equipment assets, including laptops, monitors, and peripherals.
- E-cycle and manage equipment life cycle.
Requirements
- A degree in Information Technology, Computer Science, or related field (or equivalent practical experience).
- Strong knowledge of Windows Environment, including Office 365, Microsoft Office Suite, Windows 10, and 11 Business.
- Familiarity with basic computer hardware, printers, and applications.
- Some Helpdesk experience is preferred.
Preferred Qualifications
- Power BI experience.
- Task automation skills.
- Azure experience, including Azure Connect, Azure Cloud, and Azure ADD.
- VDI and virtual system management experience.
Benefits
We offer a competitive compensation package and benefits, including medical, dental, vision, flex spending, 401k, and gym/fitness membership reimbursement.
Equal Employment Opportunity
Friedman Vartolo LLP is an equal opportunity employer and welcomes applications from diverse candidates.
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