Junior IT Systems Administrator

22 hours ago


Philadelphia, Pennsylvania, United States Friedman Vartolo LLP Full time
Job Overview

Friedman Vartolo LLP is a dynamic real estate law firm seeking a detail-oriented Junior IT Systems Administrator to provide technical support to our employees. This role is ideal for someone looking to kick-start their career in IT within a professional legal environment.


Key Responsibilities
  • Provide technical support to employees in our Philadelphia office, including basic computer and IT needs.
  • Assist with employee onboarding and offboarding tasks, including software installation, laptop configuration, and account setup.
  • Maintain and support printers, copiers, and other onsite equipment.
  • Provide orientation and guidance to new employees on operating computer equipment.
  • Manage ticketing system (JIRA) and respond to and resolve Tier 1 and 2 tickets.
  • Troubleshoot and investigate basic hardware and software issues.
  • Engage in employee outreach to gain feedback on employee technology experience.
  • Document technical procedures and best practices in Confluence.
  • Manage equipment assets, including laptops, monitors, and peripherals.
  • E-cycle and manage equipment life cycle.

Requirements
  • A degree in Information Technology, Computer Science, or related field (or equivalent practical experience).
  • Strong knowledge of Windows Environment, including Office 365, Microsoft Office Suite, Windows 10, and 11 Business.
  • Familiarity with basic computer hardware, printers, and applications.
  • Some Helpdesk experience is preferred.

Preferred Qualifications
  • Power BI experience.
  • Task automation skills.
  • Azure experience, including Azure Connect, Azure Cloud, and Azure ADD.
  • VDI and virtual system management experience.

Benefits

We offer a competitive compensation package and benefits, including medical, dental, vision, flex spending, 401k, and gym/fitness membership reimbursement.


Equal Employment Opportunity

Friedman Vartolo LLP is an equal opportunity employer and welcomes applications from diverse candidates.



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