Senior Business Intelligence Administrator
3 weeks ago
Penn Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. As a Senior Business Intelligence Administrator, you will play a critical role in supporting and maintaining the current UPHS Business Objects and Crystal Reporting environment. This includes tier 1 support, migration to new systems, and development. You will be responsible for managing a multiple server enterprise BO/Crystal environment, migrating existing BO/Crystal instances into the enterprise environment, applying and managing upgrades to the BO/Crystal environment, and working closely with IS and business areas whose reporting is delivered on this platform.
Key Responsibilities
• Manage monitoring and administration of multiple BI environments to ensure continuous system availability and optimal performance.
• Perform complex BI platform upgrades, ensuring that the platform is on a supported version and taking advantage of the latest features.
• Define and measure KPIs and business impacts of upgrades and feature additions.
• Provide support and oversight to developers and business stakeholders utilizing the BI platform.
• Communicate with vendors to troubleshoot, as needed.
• Manage troubleshooting and issue resolution related to BI tools, reports, and data queries.
Requirements
• Bachelor's degree.
• 3+ years of experience in Business Analytics, Healthcare Administration, Information Systems, or related field, with experience in healthcare data analytics or a related field.
• Proven track record of leading and executing moderately complex projects with minimal oversight.
• Epic Clarity or Caboodle Certification (must be completed within six months of start).
What We Offer
Penn Medicine offers a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Our employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
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