Senior Business Analyst

24 hours ago


Hartford, Connecticut, United States KPMG Full time
About the Role

We are seeking a highly skilled Senior Specialist to join our Federal Advisory practice at KPMG. As a key member of our team, you will be responsible for delivering business analysis and process improvement services to our clients.

Key Responsibilities
  • Conduct business needs identification, business analysis planning, stakeholder analysis, and change activities to ensure effective business outcomes.
  • Lead business process definition, re-engineering, improvement, and gap analysis of current and to-be processes with key customer sponsors and stakeholders.
  • Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up-to-date.
  • Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level.
  • Serve as a liaison between business owners, end users, and IT partners to ensure a cohesive approach, comprehensive solutions, and excellence in delivery.
Requirements
  • A minimum of three years of ITSM or ServiceNow project management experience; U.S. Federal government consulting experience is preferred.
  • Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university.
  • Experience using Agile methodologies.
  • Familiarity with implementing solutions on the ServiceNow platform.
  • Solid understanding of Agile processes and methodologies, including the ability to properly write user stories and break down large stories into component parts.
  • Experience with requirements elicitation or the configuration of the ServiceNow platform.
  • Strong engagement, communication, and facilitation skills, including presentation and influencing skills.
  • Ability to travel as required to support firm engagements.
  • Applicant must possess a U.S. Government Secret clearance.
About KPMG

KPMG is a leading professional services firm that provides audit, tax, and advisory services to clients across various industries. We are committed to delivering exceptional service and value to our clients, and we are seeking talented individuals to join our team.

We offer a comprehensive compensation and benefits package, including a competitive salary, comprehensive health insurance, and a robust suite of personal well-being benefits. We also provide opportunities for professional development and growth, as well as a collaborative and inclusive work environment.

KPMG is an affirmative action-equal opportunity employer and complies with all applicable federal, state, and local laws regarding recruitment and hiring. We are committed to diversity and inclusion and welcome applications from qualified candidates from diverse backgrounds.



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