Care Coordinator

4 weeks ago


Columbia, South Carolina, United States Phoenix Home Care and Hospice Full time
Job Overview

We are seeking a highly organized and detail-oriented Care Coordinator to join our team at Phoenix Home Care and Hospice. As a Care Coordinator, you will be responsible for coordinating care delivered by caregivers and aides in the homes of our clients. This is a challenging position that offers opportunities for growth and development.

Key Responsibilities:

  • Develop and maintain ongoing relationships with clients and their families to ensure their needs are met.
  • Represent the department and company in a professional and courteous manner at all times.
  • Schedule open visits with field staff based on client needs, employee qualifications, and plan of care or treatment.
  • Respond to client and employee problems as requested by supervisor or manager.
  • Document and inform scheduling supervisor of scheduling changes, hotlines, performance/attendance issues, and other problems occurring in the field.
  • Prepare and submit timely written documentation and reports as required by policy.
  • Assist with division reports as instructed by supervisor.
  • Perform clerical functions such as filing, copying, distributing, logging, and mail sorting.
  • Participate in in-service education, quality assessment activities, and staff meetings as required.
  • Provide client care as necessary and perform visits to evaluate in-home aide job performance, including documentation of observations.
  • Assist with information gathering and problem resolution when client or employee concerns/complaints are presented.

Requirements:

  • Must be a minimum of 18 years of age.
  • High school diploma or equivalent.
  • Supervisory experience preferred.
  • One year experience working with the elderly, disabled, or infirmed.
  • Office setting experience.
  • Ability to work independently with excellent organizational skills.
  • Ability to communicate effectively and courteously with consumers and perform in-depth interviews with consumers.
  • Must work well in a fast-paced environment and adapt quickly to changing conditions.

Our mission is to provide home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.



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