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Campus Technology and Office Support Assistant

2 months ago

Bend, Oregon, United States COCC Full time

Position Overview

This role is designated for students participating in the Federal Work-Study program, focusing on providing essential support to the technology and office operations at the Redmond campus.

Key Responsibilities

The individual in this position will be responsible for:

  • Customer Service: Managing phone inquiries and assisting students and visitors with general information at the front desk.
  • Class Streaming: Facilitating the streaming of classes between campuses, which includes operating necessary technology and distributing instructional materials as required.
  • Office Administration: Handling mail distribution, performing basic office tasks such as filing and copying, and assisting with technology troubleshooting related to classroom equipment.
  • Additional Duties: Supporting various campus projects, including classroom setups and events, as well as maintaining supplies in copiers and printers.

Required Skills and Qualifications

Applicants must demonstrate the following abilities:

  • Effective communication skills with a diverse range of individuals.
  • Conflict resolution capabilities and teamwork orientation.
  • Attention to detail and accuracy in task execution.
  • Flexibility to adapt to varying tasks daily.
  • Consistent and reliable customer service.
  • Proficiency in software applications, including Microsoft Office Suite and basic desktop publishing tools.

Work Environment

This position typically requires working in an office setting during standard business hours, with potential for flexible scheduling to accommodate job responsibilities. The role may involve prolonged periods of sitting and occasional lifting of items up to 25 pounds.

Eligibility Criteria

To qualify, candidates must:

  • Be awarded and accepted into the Federal Work-Study program.
  • Maintain satisfactory academic progress as per financial aid guidelines.

Preferred Qualifications

Experience with coursework at the Redmond campus is advantageous.

Diversity and Inclusion

COCC is committed to fostering an inclusive environment. Bilingual proficiency in English and Spanish is a plus, along with experience in multicultural settings.