Technical Support Manager

4 weeks ago


Toledo, Ohio, United States Cemen Tech Full time

We are seeking a highly skilled Technical Support Manager to join our team at Cemen Tech. This role will be based in the home office and will require frequent travel to dealer and customer locations.

The successful candidate will have 3-5 years of industry experience, with a strong background in service repair skills. They will also possess excellent problem resolution and consultative customer service skills.

As a Technical Support Manager, you will be responsible for gathering customer input to understand their needs and communicating this information back to the factory. You will also prepare and present training materials to both new and existing customers.

In addition, you will maintain and nurture existing customer and dealer relationships, and provide on-going dealer training in areas relating to parts and service.

The ideal candidate will have a minimum of 2 years of hands-on service repair skills. They will also be able to regularly travel to dealer and customer locations.

We offer a competitive salary of $90,000 - $120,000 per year, depending on experience.



  • Toledo, Ohio, United States Kingston Healthcare Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our vibrant IT team at Kingston Healthcare in Toledo, Ohio. The ideal candidate will have experience providing desktops, laptops, phones, and tablets to users while delivering exceptional customer service.Key Responsibilities:Collaborate with users to manage new equipment connections...


  • Toledo, Ohio, United States Comprehensive Data Services Inc Full time

    Job OverviewThe role of Technical Support Specialist is to provide technical assistance for our clients' computer and VoIP users. This involves answering questions and resolving computer problems via various communication channels.We are looking for a self-motivated and self-directed individual with at least two years of directly related experience,...


  • Toledo, Ohio, United States Comprehensive Data Services Inc Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Comprehensive Data Services Inc. As an IT Infrastructure Expert, you will be responsible for providing technical assistance to our clients' computer and VoIP users.This is a full-time (W2) position with a base salary of $65,000 - $85,000 per year, depending on...


  • Toledo, Ohio, United States Cemen Tech Full time

    Job Summary:Regional Equipment Maintenance TechnicianWe are looking for a highly skilled Regional Equipment Maintenance Technician to support our customers and dealer network relationships in the Ohio, Michigan, Indiana, West Virginia, Virginia, and North Carolina territories.The successful candidate will have excellent problem-solving skills, with the...


  • Toledo, Ohio, United States Cemen Tech Full time

    Estimated Salary: $70,000 - $85,000 per yearJob SummaryWe are looking for a Regional Technical Support Manager to maintain a territorial position while supporting customers and dealer network relationships. The ideal candidate will have strong problem-solving skills and excellent communication abilities.ResponsibilitiesGather customer input to understand...


  • Toledo, Ohio, United States Cemen Tech Full time

    Key ResponsibilitiesMaintain and nurture existing customer and dealer relationshipsGather customer input to understand customer needs and communicate Voice of the Customer (VOC) to the factoryPrepare and present training materials in both an office environment and in the field/at work site environments, as neededUnderstand and communicate information...


  • Toledo, Ohio, United States Heidtman Steel Products Inc Full time

    Metallurgical Support Professional Job DescriptionWe are seeking a highly skilled Metallurgical Support Professional to join our team at Heidtman Steel Products Inc. This role involves providing metallurgical and technical support to customers, investigating customer complaints, and assisting with purchasing and production.The ideal candidate will have a...


  • Toledo, Ohio, United States Nemsys Full time

    Nemsys LLC is currently seeking a highly skilled and experienced IT Support Specialist II to join their team in Toledo, Ohio. The ideal candidate will have a deep understanding of IT systems, excellent problem-solving skills, and the ability to manage multiple tasks effectively.Job OverviewThe IT Support Specialist II is a more advanced role responsible for...


  • Toledo, Ohio, United States Erie Home Full time

    Job Title: IT Infrastructure ManagerErie Home is looking for a skilled IT Infrastructure Manager to oversee the deployment and support of end-user computing technologies, including PCs, mobile devices, and applications. This role ensures the seamless delivery of high-quality technical support to all internal users while managing a team of IT...


  • Toledo, Ohio, United States Allied Resources Technical Consultants Full time

    Job Title: Estimating Team LeadAllied Resources Technical Consultants is seeking an experienced Estimating Team Lead to oversee the estimation process for various industrial construction projects. As a direct-hire position, this role offers competitive compensation, opportunities for advancement, and comprehensive health benefits.Key Responsibilities:Conduct...


  • Toledo, Ohio, United States Quest Energy Group Full time

    Job OverviewWe're seeking a skilled Manufacturing Support Coordinator to join our team at Quest Energy Group. In this role, you'll play a vital part in maintaining quality standards, optimizing production workflows, and fostering collaboration across teams.About the RoleThe Manufacturing Support Coordinator will be responsible for coordinating production...


  • Toledo, Ohio, United States Neighborhood Health Association Full time

    Job SummaryWe are seeking a highly motivated and organized HRIS Administrator to join our team at Neighborhood Health Association (NHA). This full-time position offers a competitive salary and benefits package, including health insurance, a matching retirement plan, and generous paid time off.The successful candidate will have primary accountability for the...


  • Toledo, Ohio, United States Zepf Full time

    About the JobThe Shelter Support Services Manager will oversee the day-to-day operations of our residential shelter, ensuring the safety and well-being of our residents, while also managing staff and resources effectively.Salary: $48,000 - $58,000 per year, depending on experienceResponsibilitiesOversee the daily operations of the residential shelter,...


  • Toledo, Ohio, United States SSOE, Inc. Full time

    About the JobThis Senior Mechanical Engineer position offers an exciting opportunity to work with a renowned company like SSOE, Inc., where you will contribute to delivering exceptional engineering services to clients. As a key member of our team, you will have the chance to develop your technical skills, take on new challenges, and enjoy a competitive...


  • Toledo, Ohio, United States iBUYPOWER Full time

    Job Description:iBUYPOWER is seeking a highly motivated and organized Customer Service Assistant to join our team. In this role, you will provide administrative support to our customer service and technical support staff, ensuring seamless and efficient operations.Responsibilities:Administrative Support: Provide administrative support to our customer service...


  • Toledo, Ohio, United States Nordic Full time

    Job SummaryThe Digital Project Manager Lead will oversee the daily operations of teams within an assigned geography, ensuring solutions are delivered in adherence to defined standards and policy. This role is accountable for managing overall work performed by the Desk Side team during their assigned shifts, assisting in setting team performance expectations,...


  • Toledo, Ohio, United States Nordic Full time

    About the RoleWe are seeking an experienced IT Manager to lead our Deskside team in providing exceptional support to our clients. The successful candidate will have a strong understanding of IT fundamentals, including operating systems and Active Directory, as well as a deep understanding of IT specialties such as user/workstation...


  • Toledo, Ohio, United States Toledo Tire and Auto Care Full time

    About the RoleThis pivotal position requires a unique blend of technical understanding, business acumen, and exceptional people skills. As an Automotive Service Manager, you will be responsible for leading our team, driving sales initiatives, and ensuring high levels of customer satisfaction.We offer a competitive salary range of $70,000 - $100,000 yearly...


  • Toledo, Ohio, United States Jones-Hamilton Co. Full time

    Job OverviewThe Application Software Manager plays a critical role in driving the success of Jones-Hamilton Co.'s IT initiatives. This position requires a unique blend of technical expertise, leadership skills, and business acumen. The successful candidate will be responsible for overseeing software development, implementation, and maintenance, as well as...


  • Toledo, Ohio, United States zobility Full time

    About the RoleWe are seeking a Senior Quality Manager to lead our quality management team and drive improvement/corrective actions. As a key member of our organization, you will be responsible for conducting root cause analysis, implementing corrective actions, and addressing warranty claims.Key Responsibilities:Lead quality management to achieve quality...