Technical Support Specialist

7 days ago


Toledo, Ohio, United States Comprehensive Data Services Inc Full time
Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team at Comprehensive Data Services Inc. As an IT Infrastructure Expert, you will be responsible for providing technical assistance to our clients' computer and VoIP users.

This is a full-time (W2) position with a base salary of $65,000 - $85,000 per year, depending on experience, performance bonuses, and benefits available.

Key Responsibilities:
  • Provide technical assistance for computer and VoIP users.
  • Analyze and resolve complex technical problems.
  • Install and configure hardware and software.
  • Perform network administration and configuration tasks.
  • Maintain organized records of communications and issues.

Required Skills and Qualifications:

  • At least two years of directly related experience in a consulting role.
  • Technical competence confirmed by education, relevant industry certifications, experience, and/or references.
  • Excellent communication and problem-solving skills.
  • Able to work independently and as part of a team.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package.
  • Opportunities for professional growth and development.

Location: Remote or on-site visits required. Reliable transportation and a valid driver's license are necessary.



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