Assistant Customer Support Representative

14 hours ago


Toledo, Ohio, United States iBUYPOWER Full time
Job Description:

iBUYPOWER is seeking a highly motivated and organized Customer Service Assistant to join our team. In this role, you will provide administrative support to our customer service and technical support staff, ensuring seamless and efficient operations.

Responsibilities:
  • Administrative Support: Provide administrative support to our customer service and technical support staff, including tasks such as filing, record-keeping, and data entry.
  • Order Processing: Process sales orders, order cancellations, and RMAs for the CSS and Tech departments, ensuring timely and accurate completion.
  • Communication: Communicate effectively with department representatives regarding issues with sales orders/RMAs, providing clear and concise information.
  • Log Management: Monitor and update CSS department logs to keep the department informed, ensuring accurate and up-to-date records.
  • Warehouse Operations: Retrieve orders from the warehouse for processing of order changes and cancellations, ensuring efficient and effective operations.
Requirements:
  • Skills: Good administrative and office skills, good interpersonal and verbal and written communication skills, must have demonstrated problem-solving and organizational skills.
  • Experience: Warehouse and office experience is a plus, experience with shipping via FedEx, UPS, USPS, and Freight carriers a plus.
  • Soft Skills: Ability to work independently with limited supervision, ability to work overtime as needed, willing and able to work remotely as needed, must be a good team player with a positive attitude and a willingness to learn.
Benefits:
  • Medical Benefits: Medical, Dental, Vision Insurance.
  • Reimbursement: PCP & Specialist Office Visit Reimbursements.
  • Life Insurance: Basic Life Insurance.
  • Time Off: PTO & Sick Leave Days.
  • Holidays: Paid Holidays.
  • Birthday Off: Day Off to Celebrate Your Birthday.
  • Retirement Plan: 401K & Employer Match.
Estimated Salary:

$45,000 - $60,000 per year, depending on location and experience.



  • Toledo, Ohio, United States Sysco Full time

    As a Customer Support Representative at Sysco, you will play a vital role in promoting and selling the organization's products and services to existing and potential customers. This position requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.About the JobThis is a full-time...


  • Toledo, Ohio, United States thyssenkrupp Supply Chain Services NA, Inc. Full time

    Thyssenkrupp Supply Chain Services NA, Inc. offers an exciting opportunity as a Customer Liaison Representative in our North American operations.About UsWe are the largest materials distributor and service provider in the western world, with around 480 locations in over 40 countries. Our broad service spectrum enables customers to focus on their individual...


  • Toledo, Ohio, United States Forman Mills Full time

    Job Description:At Forman Mills, we're committed to providing our customers with an exceptional shopping experience. As a Retail Sales Team Member, you'll play a critical role in achieving this goal by providing top-notch customer service and support.About the Role:This is an exciting opportunity for individuals who are passionate about delivering...


  • Toledo, Ohio, United States KellyOCG Full time

    Job OverviewThe Customer Support Representative plays a vital role in addressing customer needs and creating solutions that benefit both the customer and Owens Corning.


  • Toledo, Ohio, United States Coast Guard Community Services Command Full time

    Job SummaryAs a Customer Service Representative for the Coast Guard Community Services Command, you will play a vital role in providing exceptional service to our customers. You will be responsible for maintaining a positive and welcoming environment, ensuring that all customer needs are met with professionalism and care.About UsThe Coast Guard Community...


  • Toledo, Ohio, United States Yark Automotive Full time

    About the RoleWe are seeking a highly skilled customer service representative to work directly with our customers. As a Customer Service Representative - BDC at our dealership, you'll be responsible for directing customers to the proper location, building relationships between them and the dealership group, scheduling appointments, and other activities...


  • Toledo, Ohio, United States Walmart Full time

    **Job Summary**We are seeking a highly motivated Customer Service Representative to join our team at Walmart. As a key point of contact for our customers, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience.Key Responsibilities:Respond to customer inquiries and resolve issues efficiently,...


  • Toledo, Ohio, United States U-Haul Full time

    Company OverviewAt U-Haul, we're committed to delivering exceptional customer service and helping people move their lives forward. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the support they need.


  • Toledo, Ohio, United States Yark Automotive Full time

    About the RoleWe are seeking an experienced Customer Service Representative - BDC to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, directing customers to the proper location, building relationships, scheduling appointments, and ensuring a world-class automotive experience.


  • Toledo, Ohio, United States Rachel Beranek - State Farm Agent Full time

    About UsRachel Beranek - State Farm Agent is a leading insurance agency committed to delivering exceptional customer experiences. We are seeking a skilled customer service professional to join our team and help drive our success.Job Title: Customer Service RepresentativeThis is an exciting opportunity to join a dynamic team and make a real difference in the...


  • Toledo, Ohio, United States Bob Evans Restaurants Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Bob Evans Restaurants. This role is perfect for those who enjoy working in a fast-paced environment, providing exceptional service to guests, and being part of a dynamic team.


  • Toledo, Ohio, United States Lowe's Full time

    We are seeking a dedicated Customer Service Representative to join our team at Lowe's. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide prompt and courteous service to all customersAnswer customer inquiries and resolve issues in a professional and...


  • Toledo, Ohio, United States Tony Packo's Restaurant Full time

    Job SummaryTony Packo's Restaurant is seeking a Customer Service Representative to join our team as a Server. This role involves delivering exceptional customer service, ensuring a memorable dining experience for our guests, and working collaboratively with colleagues to achieve excellent results.Key Responsibilities:Providing prompt, friendly, and courteous...


  • Toledo, Ohio, United States Yark Automotive Full time

    We're seeking a skilled Customer Service Representative - BDC to join our dynamic team at Yark Automotive. In this role, you'll have the opportunity to make a real difference in people's lives by providing an exceptional customer experience. With a focus on creating a world-class automotive experience, you'll work closely with customers, schedule...


  • Toledo, Ohio, United States The Good Feet Store Full time

    About Us: The Good Feet Store is a retail store focused on providing patented products designed to help people suffering from foot problems find relief. Our mission is to deliver exceptional customer service and sales expertise to our customers, ensuring they receive the best possible experience.Salary: Estimated annual salary: $55,000-$85,000Job...


  • Toledo, Ohio, United States Donatech Corporation Full time

    Job Title: Customer Service Representative - Building Materials SpecialistAbout the Role:As a Customer Service Representative at Donatech Corporation, you will be the first point of contact for our customers. You will create solutions in the best interest of our customers and Owens Corning.Key Responsibilities:Deliver consistent service to our customers,...


  • Toledo, Ohio, United States Domino's Franchise Full time

    **About Us**Dominos Pizza is a global pizza delivery company with a passion for customer satisfaction. We're committed to providing an exceptional experience for our customers and delivering quality products on time.**Job Summary**We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible...


  • Toledo, Ohio, United States MORNSUN INTERNATIONAL CO LTD Full time

    About UsMORNSUN INTERNATIONAL CO LTD is a leading freight forwarder seeking an experienced Logistics and Customer Support Professional to join our team. As a key member of our sales/business development professionals, you will play a critical role in ensuring smooth operations through various channels while aiming for maximum efficiency.Key...


  • Toledo, Ohio, United States Coast Guard Community Services Command Full time

    Company OverviewThe Coast Guard Community Services Command is a leading organization that provides exceptional services to its customers. Our team is dedicated to delivering top-notch support and ensuring customer satisfaction.Job SummaryWe are seeking a highly motivated Sales Clerk Representative to join our team. As a Sales Clerk Representative, you will...


  • Toledo, Ohio, United States Walmart Full time

    **Job Summary:** We're looking for a reliable and detail-oriented individual to join our team as a Sales Associate. In this role, you'll be responsible for reviewing customer orders, selecting merchandise, and ensuring that customer orders are filled accurately and efficiently.**Estimated Salary:** The estimated salary range for this position is...