Customer Success Partner

3 weeks ago


Alpharetta, United States Arrow ECS Full time

**Arrow ECS Career Opportunity:**

We are seeking a Customer Success Partner to join our team in Alpharetta, Georgia. As a key member of our sales operations team, you will play a critical role in establishing and maintaining strong relationships with customers, suppliers, and internal teams.

**Job Description:**

The successful candidate will act as the liaison between our sales team and various counterparts, providing professional, timely, and accurate responses to customer inquiries and requests. You will evaluate opportunities, develop penetration plans, and provide direction to Arrow ECS teams.

**Key Responsibilities:**

  1. Establish and maintain strong relationships with customers, suppliers, and internal teams.
  2. Evaluate opportunities, develop penetration plans, and provide direction to Arrow ECS teams.
  3. Identify pipeline potential strategic Global OEM customers (suppliers) for incremental business beyond design transfers.
  4. Create and drive strategy for the transfer of associated materials and liabilities.
  5. Drive and coordinate transfer quoting.
  6. On-going training for Arrow ECS teams on how to manage global transfers.

**Requirements:**

  • Superior adaptability, resourcefulness, and problem-solving abilities.
  • Proven effective verbal and written communication skills.
  • Proven track record of strong work ethic and customer service.
  • Expert organizational, time management, and multitasking skills.

**Benefits:**

  • Competitive financial compensation, including various compensation plans.
  • A solid benefits package, including medical, dental, vision insurance, 401k with matching contributions, short-term/long-term disability insurance, health savings account (HSA)/health reimbursement account (HRA) options, paid time off, tuition reimbursement, growth opportunities, and more.

**Location:**

US-GA-Alpharetta, Georgia (Morris Rd)

**Estimated Salary:** $26.20-$33.00 per hour, based on experience and qualifications



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