Application Analyst, IS Service Lines
6 days ago
At Northwestern Medicine, we're committed to delivering exceptional patient care and advancing the field of healthcare through innovative technology and solutions.
Job SummaryThe Application Analyst plays a critical role in supporting the mission, vision, and values of Northwestern Medicine by ensuring the reliability and efficiency of our systems and applications.
Key Responsibilities- Support and maintain assigned services and systems to ensure seamless operation and high-quality service delivery.
- Collaborate with the team to monitor, analyze, and plan upgrades to ensure alignment with business needs and strategic objectives.
- Resolve production issues in a timely manner while maintaining our Customer Service Level Agreements.
- Execute project tasks as assigned and adhere to quality assurance standards, systems development, and delivery methodologies.
- Contribute to the integration of end-user requests with software functionality and analyze recommendations for application build and functionality to ensure reliability for current and future use.
- Demonstrate diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment.
- Participate in on-call rotation and contribute to the maintenance of application/technical documentation and architecture diagrams.
- 2-5 years of experience in core discipline.
- Preferred: Bachelor's degree.
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.
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